Nov 01, 2023 Equity, Communtity Affairs, Housing, Health and Education

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HI, STUART. HOW YOU DOING, BARBARA? GOOD GOOD. MONDAY'S YOUR DAY, HONEY. YEAH I'M NOT

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YEAH. AND SO, UM, UM, COUNCIL ARMCHAIR. SHANKLIN YES. I'M SORRY. I CAN'T REMEMBER YOUR NAME RIGHT NOW. UM, SO FIRST OF ALL, I WANT TO LET YOU KNOW THAT ITEM THREE, THE SPONSOR HAS ASKED THAT WE HOLD IT. BEN WEBER . YES, HE SAID THAT HE'D LIKE TO SPEAK ABOUT HER IN PERSON IN TWO WEEKS IF POSSIBLE. I WON'T BE THERE UNTIL WE LEAVE CHAMPIONS. OKAY SO COUNCILMAN VINCENT AND THEN WE HAVE ONE MORE QUESTION. ARE YOU GOING TO TAKE THE RESOLUTIONS? 45 AND SIX BEFORE YOU DO THIS, THE SPEAKERS YES. OKAY DAVID CHAPTER WILL BE LAST. OKAY VERY GOOD. THANK YOU SO MUCH GIVEN EACH ONE OF THEM. I TOLD YOU. I'VE ALSO TOLD GHANA'S OFFICE BE THERE ON TIME. SHE IS HERE RIGHT NOW. GOOD GIRL. THANK YOU BECAUSE I WANTED TO GIVE. THEY'VE GOT. DAVID KAPLAN WAS THAT WE WANT THAT A LOT OF CUSTOMERS TO ASK HIM. OKAY. THANK YOU. SO WE'RE STARTING ABOUT WE WILL START IN 30 SECONDS. THANK YOU.

SO YOU DO I HAVE A PLAN. FORM. WHAT? ONE MOMENT WHERE WE'RE COUNTING RIGHT NOW. OKAY? WE NEED ONE MORE PERSON, MA'AM. OKAY WHAT IS A COUNCILMAN? HEALTH IS THERE BECAUSE SHE SAID SHE'S OUT OF MY WAY. OKAY. SHE'S NOT HERE YET. WE HAVE COUNCILMAN COHEN AND CHAMBERS. YEP.

CHERYL'S HERE TOO. I'VE JUST BEEN THE ONE TALKING TO YOU. SORRY. OKAY COURSE YOU GUYS KNOW THAT I CAN NEVER GET THIS OTHER COMPUTER, TOO. LET ME SEE WHO'S IN THE FEW. ANY ANY WON'T LET ME KNOW IT'S BOTH. NEITHER DON'T KNOW WHAT IT IS THAT BAD LUCK ON THERE. I HAVE TO GET THE SAME THING. I HAVE TO GET THE GUYS COME OVER AND GIVE IT TO GET ME ON THERE BETWEEN NO PROBLEM. I GOT IT FOR YOU. OKAY. SHANKLIN WALKING IN, AND COUNCILWOMAN ROY. I MEAN, HOW CAN SORRY, COUNCILWOMAN HAWKINS AND CANCEL WOMAN, ROY OKAY. GET STARTED AGAIN. OKAY. THANK YOU. THE SECOND. I CAN SEE YOU GET YOUR CHANCE TO SIT IN. OKAY THIS IS THE REGULAR COMMUNITY AFFAIRS, HOUSING, HEALTH, EDUCATION AND EQUITY COMMITTEE MEETING ON NOVEMBER THE 1ST 2023 WILL COME TO ORDER. MADAM PARK IN RECENTLY NOTICE FOR ME. THIS MEETING IS BEING HELD FOR SORT OF CARERS. 61.826 AND COUNSELOR. FIVE READY FOR THANK YOU. I'M THE CHAIR

[Call to Order]

[Roll Call]

BENSON COUNCILWOMAN MERLIN PARKER. YEAH. I DON'T KNOW WHOSE PHONE NUMBER IS OKAY? DID I CAN'T GET EVERYBODY YOU DID YOU HAVE IN CHAMBERS, UH, COUNCILWOMAN HOPKINS, COUNCILMAN ON AND COUNCILWOMAN ROY. OKAY, COUNCILMAN, UM. ALRIGHT SAID THAT HE MAY COME IN AND OUT.

HE'S IN THE, UH DOING SOMETHING WITH THE ORCHESTRA, SO HE'S NOT GOING TO BE, UH, ON THERE ALL

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[Pending Legislation]

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CHAIR. YOU HAVE FIVE YES VOTES, ONE ABSTENTION. HMM THIS WILL BE SENT TO THE OLD BUSINESS BECAUSE OF THIS EXTENSION. OKAY UM MADAM CORPORATE RATING OF ITEM NUMBERS PLATES. I DIDN'T NUMBER FIVE ARRESTS LOSING FOR SANTA THE CAPTAIN. OPERATING BUDGET ORDINANCE PROVEN THE CORPORATION TO FUND THE FOLLOWING AND OUR COMPETITIVE NEGOTIATED SO SOURCE CONTRACT BUT EMERGENCY MEDICAL SERVICES CONCERNING CPR, FIRST AID AND CARDIOVASCULAR CARE MATERIALS. AMERICAN HEART ASSOCIATION INC. $300,000 RED AND FULL. THANK YOU. CAN WE HAVE A MOTION AND A SECOND? WON'T YOU? SECOND. HAS BEEN PROPERLY MOVING SECOND. DO WE HAVE SOMEONE THERE TO SPEAK ON ME? YES, MA'AM. OKAY. HI. GOOD AFTERNOON. I'M CHRISTINA LYNCH. I AM CURRENTLY THE ACTIVE PUBLIC EDUCATION SUPERVISOR AS WELL AS THE TRAINING CENTER COORDINATOR FOR THE GLOBAL METRO MSC PR CENTER, SO WE USED THE AGE BECAUSE THEY ARE ONE OF THE ONLY ONE TO DO THE SCIENCE BASED TREATMENT GUIDELINES TO ACTUALLY INCORPORATE. TEACHING THIS IS WHAT WE USED TO CERTIFY ALL OF OUR MEDICAL PERSONNEL THAT WORKED FOR LOUISVILLE. METRO E. M. S UM, THE BUDGET LAST YEAR.

LAST YEAR WE INVOICE FOR OVER $3300. WE DID COLLECT $192,000 OF THAT BACK RIGHT NOW WE'RE FOCUSING ON OUR OVERDUE INVOICES FOCUSING ON GETTING PAYMENTS WITHIN THE 90 DAYS. UM LAST YEAR WE DID. CLASSES KIND OF VIRTUALLY AND IN SESSION DUE TO COVID. WE ARE BACK IN FULL SWING LAST YEAR WAS PERFORMED FIVE A CLS CLASSES, SIX POWER CLASSES, 20 HEART FAVORITE CLASSES, 22 BLS CLASSES AND SOME OF THESE WORK FOR OUR MEDICAL EMERGENCY PROVIDERS. UM WE ISSUED OVER 9000 HEARTS SAVER CARDS. 10,000 BLS CARDS AND 1400 A CLS CARDS. 900 PALACE CARDS. WE CURRENTLY HAVE RAISED OUR PRICES DUE TO AN INCREASE IN THE AGE A PRICE CHANGE WE PAY. $3.30 AND WE CHARGE $6 FOR BLS CARDS. WE PAY $17 FOR HEART FAILURE CARDS. WE NOW CHARGED $20. THE K THROUGH 12 CARDS, WHICH ARE FOR SCHOOL EMPLOYEES. WE PAY 250 WE NOW CHARGED $6 FOR THOSE AND A CLS POWERS AND PAIRS WOULD PAY $6.60 FOR THOSE, AND WE NOW CHARGED $10. SO WE ARE HOPING TO INCREASE OUR REVENUE AS WELL. OUR GOALS WE NEED TO SEE ABOUT GETTING SOCIAL MEDIA OUTREACH.

WE HAVE A NEW OPERATING SYSTEM FOR INVOICING AND INSTRUCTOR TRACKING UM, WE WOULD LIKE TO BRING STOP THE BLEED TO THE LOUISVILLE COMMUNITY. AND WE ALSO WANT TO GET THE WORD OUT ABOUT HANDS. ONLY CPR. WITH THE HELP OF THE AJ HANDS, ONLY KIDS THAT THEY DONATED TO US AND VIRTUAL HANDS ONLY TRAINING. UM SO THIS BUDGET HELPS US. TO KEEP OUR MEDICAL EMPLOYEES CERTIFIED ON THE STREETS. RIGHT THANK YOU. ANYBODY HAVE ANY QUESTIONS OR CONCERNS? CONCERNS LORD THIS IS A RESOLUTION ALLOWING FOR VOICE FROM STABLES SIGNIFY BY SAYING TO I SUPPOSE. YES WOULD BE SENT TO THE CONSENT CALENDAR. THANK YOU. WE APPRECIATE YOU BEING HERE. OKAY? THE NEXT ITEM IS LIFE NUMBER. SIX. OKAY. COUNCIL. UH, METAL CORE NUMBER SIX, PLEASE. ITEM SIX. A RESOLUTION HONORING MR RANKINGS BY DEDICATING THE CORNER WHERE AT A HAUTE COURT MEETS VIRGINIA

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SECOND WE HAVE SOMEONE TO SPEAK OF IT. YES GOOD AFTERNOON. THIS IS CARMEN. WHETHER IT'S WASHINGTON FROM DISTRICT FIVE. THIS IS A RELATIVE RESOLUTION. NAMING A STREET. I'M SORRY. THIS IS A RESOLUTION RENAMING A STREET SELLER, HOLT COURT AND VIRGINIA AVENUE. TO CELEBRATE THE BODY OF WORK FOR RON KING, A LOUISVILLE BASKETBALL LEGEND RON KING, GRADUATED FROM CENTRAL HIGH SCHOOL WAS DRAFTED BY THE GOLDEN STATE WARRIORS BUT ULTIMATELY SIGNED AND PLAYED FOR THE KENTUCKY COLONELS. THANK YOU, MADAM CHAIR. THANK YOU. DID YOU SAY WE NAMELY THE HONORARY HONORARY? OKAY I'M NOT SURE ARE THEY ANY QUESTIONS ARE CONCERNED. THERE ARE NONE. THIS IS A RESOLUTION ALARM FOR A VOICE VOTE. ALL THOSE IN FAVOR SIGNIFY BASKING IN BLACK HOLES.

AND THIS YEAR AND I'M SO THIS IDOL IS SENSITIVE CONSENT CALENDAR. OKAY? ALL RIGHT. THANK YOU, MA'AM. THANK YOU. NEXT I DON'T WE HAVE WE HAVE TWO ITEMS THAT I MEAN, TWO SPEAKERS, SPECIALIST SPEAKERS. UM CAN YOU READ THE NEXT ONE, MADAM CLERK? ITEM NUMBER ONE THAT ELECTRICITY OF INITIATIVE. DR SUSAN BORNSTEIN. HI. THANK YOU. UM. MY NAME IS SUSAN BORNSTEIN AND I'M

[Special Discussion]

AI FOR OBVIOUS REASONS. OUR GOAL IS TO HELP PEOPLE LIVING IN THE COMMONWEALTH UNDERSTAND HOW AND WHY OUR SYSTEM FUNCTIONS THE WAY THAT IT DOES. AND TO INTRODUCE THEM TO ALTERNATIVE MODELS THAT HAVE A HIGHER LIKELIHOOD OF ALLOWING THEM TO LIVE LONGER, HEALTHIER, LESS STRESSFUL AND MORE ECONOMICALLY STABLE LIVES. AS A PERCENTAGE OF GROSS DOMESTIC PRODUCT. THE US SPENDS FAR MORE ON HEALTH CARE THAN ANY OTHER COUNTRY THAN ANY OTHER HIGH INCOME COUNTRY. AT 18% WE ALSO SPEND 50% MORE PER CAPITA PER YEAR. THAN ANY THAN ANY COUNTRY, INCLUDING 50% MORE THAN THE NEXT HIGHEST SPENDING COUNTRY AT SWITZERLAND. WE SPEND AROUND $12,000 AND THEY SPEND EIGHT. YOU'D BE JUSTIFIED IN ASSUMING THAT THIS WOULD TRANSLATE TO FAR SUPERIOR OUTCOMES. IN FACT, NOT ONLY OUR OUTCOMES NOT BETTER THAN THE OTHER HIGH INCOME COUNTRIES, THEY ARE FAR WORSE. I KNOW THAT THIS MAY COME AS A BIT OF A SHOCKER, BUT THE U. S HEALTH CARE DELIVERY SYSTEM IS JUST A LITTLE BIT BROKEN. NOT ONLY ARE WE NOT NUMBER ONE, WE ARE LAST AND IMPORTANT METRICS. COMPARED TO OTHER HIGH INCOME COUNTRIES. WE HAVE THE LOWEST LIFE EXPECTANCY THE GREATEST BURDEN OF CHRONIC DISEASE. THE HIGHEST OBESITY RATES AND THE MOST MATERNAL AND INFANT MORTALITY. ACCORDING TO THE COMMONWEALTH FUNDS. 2021 MIRROR MIRROR REPORT

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OBTAINING AND USING HEALTH INSURANCE IN THE US IS REALLY CONFUSING AND PLAYS A SIGNIFICANT ROLE IN THE POOR OUTCOMES THAT WE SEE. TYING COVERAGE FOR WORKING AGE ADULTS TO EMPLOYMENT MAKES COVERAGE TENUOUS, WITH INCREASED RISKS OF BEING UNINSURED OR UNDERINSURED.

IT'S ESTIMATED THAT 15 MILLION AMERICANS AND NEARLY 250,000 KENTUCKIANS WILL LOSE COVERAGE WITH THE MEDICAID UNWIND. IN KENTUCKY THROUGH A GRANT FROM THE KENTUCKY DEPARTMENT OF PUBLIC HEALTH OFFICE OF HEALTH EQUITY. TA. I EMBARKED ON A PROJECT TO PROVIDE HEALTH INSURANCE LITERACY EDUCATION TO BLACK SPANISH, SPEAKING IN RURAL POPULATIONS IN KENTUCKY. GROUPS THAT WE KNOW ARE LESS LIKELY TO BE INSURED MORE LIKELY TO SUFFER WORSE HEALTH OUTCOMES AND HAVE LOWER HEALTH INSURANCE LITERACY LEVELS THAN REFERENCE URBAN WHITE POPULATIONS. WE WANT TO INCREASE SUPPORT FOR THE IDEA OF A TAX BASED HEALTHCARE FINANCING SYSTEM THAT WILL PROVIDE BASIC HEALTHCARE COVERAGE FROM BIRTH UNTIL DEATH THROUGH JOB CHANGES. DISABILITY ILLNESS, RELOCATION OF LIVING OR OTHER LIFE CIRCUMSTANCE. THIS DOES NOT PRECLUDE THE USE OF PRIVATE SUPPLEMENTARY INSURANCE. NOR DOES IT MEAN THAT DOCTORS AND NURSES WOULD BE EMPLOYED BY THE GOVERNMENT. IT DOES MEAN THAT WE WANT TO CHANGE THE FOCUS OF THE HEALTH CARE SYSTEM FROM ONE OF PROFIT TO ONE OF ACTUAL CARE. I'M HERE TODAY BECAUSE I WANTED YOU TO KNOW WHAT WE'RE DOING TO IMPROVE HEALTH SYSTEM KNOWLEDGE IN LOUISVILLE. THE COVID PANDEMIC HAS HIGHLIGHTED THE VULNERABILITIES OF OUR PUBLIC HEALTH INFRASTRUCTURE. AND HOW DISPARITIES AND RESOURCES CAUSED DISPARITIES AND OUTCOME. ONE OF THE KEY ELEMENTS OF T AI STRATEGIC PLAN IS TO BUILD A NETWORK OF STAKEHOLDERS ALL ROWING IN THE SAME DIRECTION. WE WOULD LIKE TO EXPLORE WHAT OPPORTUNITIES THERE ARE TO WORK TOGETHER WITH METRO GOVERNMENT SO THAT ALL MEMBERS OF OUR COMMUNITY CAN ENJOY LONGER, HEALTHIER, LESS STRESSFUL AND MORE FULFILLING LIVES. AND I SHOULD HAVE OPENED THIS PRESENTATION BY THANKING YOU FOR THE OPPORTUNITY TO BE HERE TODAY AND THANK YOU, ALSO SPECIFICALLY TO CHAIRPERSON SHANKLIN. AND I'M SORRY. I DIDN'T SAY THAT. AT THE BEGINNING. I GOT A LITTLE NERVOUS. IT'S OKAY. THANK YOU. ANYBODY HAVE ANY QUESTIONS? QUESTIONS ARE CONCERNS. AND I'M HAVING. I'M GETTING SOME HELP FROM MY SUPPORT IN THE BACK.

WE'RE MORE THAN HAPPY TO COME OUT TO YOUR DISTRICTS AND PROVIDE PRESENTATIONS AS WELL.

OUR WORK WITH THE GRANT IS SPECIFICALLY TO HELP PEOPLE LOOK AND SEE WHAT TYPES OF COVERAGE THEY HAVE AVAILABLE FOR THEM TO THINK ABOUT WHAT THINGS THEY NEED TO CONSIDER WHEN LOOKING AT HEALTH INSURANCE OPTIONS, AND THEN IF THEY HAVE MORE THAN ONE CHOICE, SAY ON THE MARKETPLACE OR WITH EMPLOYERS SPONSORED CARE. HOW DO YOU FIGURE OUT WHICH ONE OF THE MANY OPTIONS THAT ARE AVAILABLE TO YOU IS GOING TO BEST MEET YOUR NEEDS. YOU KNOW IF WE KNEW WE WERE GOING TO HAVE NO PROBLEMS OR IF WE KNEW WE WERE GOING TO DEVELOP, GOD FORBID A HORRIBLE MALIGNANCY THAT WOULD AFFECT THE CHOICES THAT WE MAKE RIGHT IF YOU KNOW YOU'RE GONNA HAVE A LOT OF, UH, PROBLEM MEDICAL BILLS THAN THE NEXT IN THE NEXT YEAR, YOU'RE GOING TO PICK A PLAN.

MAYBE THAT HAS VERY LOW DEDUCTIBLES OR OUT OF POCKET EXPENSES. BUT WE DON'T KNOW WHAT'S HAPPENING AND SO TRYING TO FIGURE OUT HOW TO PICK A PLAN WHEN YOU'RE MANAGING AN UNKNOWN IS A VERY CHALLENGING AND JUST ONE QUICK THING THAT I WANTED TO SHARE JUST FOR YOUR OWN PERSONAL BENEFIT IS THAT ABOUT 80% OF MEDICAL BILLS ARE INCORRECT. SO IF YOU'RE NOT RECONCILE NG YOUR MEDICAL BILLS WITH YOUR, UM WHAT'S CALLED YOUR EXPLANATION OF BENEFITS THAT COME FROM YOUR INSURANCE COMPANY. YOU MAY BE PAYING FOR THINGS THAT YOU SHOULDN'T BE PAYING FOR. I PERSONALLY HAVE BEEN CHARGED FOR X RAYS I NEVER HAD DONE AND FOR PREVENTIVE VISITS THAT WERE SUPPOSED TO BE AVAILABLE AT NO CHARGE. SO THERE'S REALLY A LOT OF INFORMATION THAT COULD BE VERY HELPFUL TO YOUR DISTRICTS AND THE PEOPLE THAT YOU SERVE, AND WE'D LIKE TO BE ABLE TO SHARE THAT WITH THEM. THANK YOU. I'M SORRY TO TAKE SO MUCH TIME. THANK YOU, SIR. ANY QUESTIONS OR CONCERNS? UM, COUNCILMAN COUNCILWOMAN PARKER. UM. YEAH I'LL JUST SAY OF NO, UM I WORK

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THE ACCESS TO COMPUTERS AND, UH CROSS ACCESS HEALTHCARE DATABASES THAT HAS HELPED SOME OF THAT. BECAUSE YOU CAN LOOK STUFF UP LIKE I DOCTOR WON'T ORDER A HOME ANOTHER SET OF LAB WORK OR X RAYS BECAUSE THEY CAN LOOK UP YOUR PREVIOUS ONES THAT HAS HELPED. BUT YOU KNOW EVERYBODY IN THE HEALTH CARE LIKE THE HEALTHCARE CONSUMER, THEY JUST NEED TO KNOW THAT THEY CAN SAY NO, BUT THEY THINK THAT THEIR DOCTOR IS KNOWS. YOU KNOW, HAS A GOD COMPLEX AND THEY HAVE TO DO EVERYTHING THAT THAT THAT DOCTOR OR HOSPITAL PERSON SCRIBES AND YOU DON'T YOU JUST NEED HEALTHCARE ADVOCATE PERSON TO HELP YOU. WADE THROUGH WHAT YOU REALLY NEED IN WHAT YOU DON'T MEAN. I ACTUALLY AGREE WITH YOU COMPLETELY. AND IN FACT, I WROTE A BLOG POST ON EVERYONE NEEDS TO HEALTHCARE SHERPA. YOU'RE ABSOLUTELY RIGHT. IT'S EXTREMELY DIFFICULT TO NAVIGATE THE SYSTEM AND EVERYONE NEEDS AN ADVOCATE. AND THAT'S AND ALTHOUGH WE ARE NOT IN THE SPACE OF ACTUALLY HEALTHCARE, OUR GOAL IS AT LEAST FROM THE COVERAGE STEP FROM THE COVERAGE STANDPOINT TO HELP GIVE PEOPLE THAT KNOWLEDGE SO THAT THEY CAN NAVIGATE BETTER FOR THEMSELVES AND KNOW WHAT QUESTIONS TO ASK. AND FEEL CONFIDENT ENOUGH. TO POSE THOSE CHALLENGES, JUST AS YOU SO CORRECTLY NOTED, AND ARE SO NECESSARY. OBVIOUSLY WOULD BE HELPFUL TO HAVE SOMEBODY TO HELP YOU NAVIGATE, BUT WE COULD ALSO UM PRIORITIZE OUTCOMES OVER PROFIT. AND IF WE DID THAT THERE WOULD BE NO INITIATIVE. NO NO INCENTIVE TO PRESCRIBE OVERPRESCRIBE AND TESTS AND EVERYTHING ELSE BECAUSE YOU WOULD REMOVE THE PROFIT MOTIVE SO OBVIOUSLY HELPS TO HAVE SOMEBODY HELP YOU NAVIGATE THE SYSTEM. BUT PRIORITIZING OUTCOMES IS THE MOST IMPORTANT THING. YOU'RE CORRECT AND THE INCENTIVES ARE COMPLETELY MISALIGNED AND OUR HEALTHCARE PYRAMID IS UPSIDE DOWN. WE DON'T HAVE ENOUGH PRIMARY CARE DOCTORS , AND WHILE WE HAVE MADE SOME IMPROVEMENTS IN THE SHARING OF INFORMATION, OUR HEALTH CARE SYSTEMS ARE STILL EXTREMELY SILOED, AND THERE CAN BE LABS AVAILABLE IN ONE SYSTEM THAT AREN'T EASILY AH, VIEWABLE BY A DOCTOR THAT YOU'RE SEEING IN ANOTHER SYSTEM IN THE EXACT SAME CITY, AND THAT CAUSES MEDICATION ERRORS AND A WHOLE HOST OF OTHER DUPLICATE TESTING. UM, JUST AS WE HEARD WHOLE LOT OF PROBLEMS

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GOOD. YEAH. STILL SOMEONE IN THE IN THE NEXT QUESTION. I'D LIKE YOU TO GO BACK TO THE GRAPH THE CHART YOU HAVE ON SLIDE THREE AND EXPLAIN THAT A LITTLE BIT MORE GARCIA BUNCH OF DIAMONDS AND BOTS AND EXCESS. BUT I DON'T KNOW WHAT IT ALL MEANS. AH I'M NOT. ARE YOU TALKING ABOUT THIS ONE? SURE SO, UM, OECD IS THE ORGANIZATION OF ECONOMIC COOPERATION AND DEVELOPMENT, I THINK, AND IT LOOKS AT DATA FROM A COLLECT TREMENDOUS AMOUNT OF DATA FROM ALL THE COUNTRIES IN THE WORLD AND WHAT IS COMMONLY DONE IS THEY'RE GROUPED INTO HIGH THAT THE HIGH INCOME COUNTRIES AND I DON'T KNOW WHAT THE METRIC FOR HIGH INCOME IS. BUT THE HIGH INCOME COUNTRIES ARE SEPARATED OFF. AND SO THIS GRAPHIC LOOKS AT HEALTHCARE PER CAPITA HEALTHCARE SPENDING AMONG THESE OTHER HIGH INCOME COUNTRIES, AND I DIDN'T PUT IN ALL THE OTHER NUMBERS, BUT YOU CAN SEE THAT THE US IS BY FAR AND OUTLIER, SO THAT DOT IS WAY UP AT THE TOP. AND I'M NOT SURE WE SEE UM THIS. STUCK AT THE DIAMOND IS GOVERNMENT SLASH COMPULSORY AND X'S ARE VOLUNTARY. I'M ASSUMING, UM, FROM SPENDING SOURCES OKAY? ANYONE ELSE? YEAH. SIS MO LESUE INSURANCE SIDE WHAT WE'RE SPEAKING TO BECAUSE I KNOW YOU TOLD MY COLLEAGUE THAT BECAUSE I THINK MERLIN HE WAS MORE OR LESS SPEAKING TO THE MEDICAL FIELD.

AND I THINK THAT YOU SAID THAT IT WAS MORE ONLY COVERED SET. THE WORK THAT WE'RE DOING IS MORE ABOUT HOW TO CHANGE COVERAGE. SO THAT WE CAN IMPROVE OUTCOMES AND IIDO.

RIGHT? I CAN GET GOING AND SORT OF THROW OUT TOO MUCH INFORMATION. BUT IN THE US CURRENTLY THERE'S ABOUT 7 TO 8% OF THE POPULATION IS UNINSURED. THAT NUMBER IS PROBABLY GOING TO GO BACK UP TO THE LEAST. PRE PANDEMIC 10% ONCE EVERYBODY GETS THROWN OFF THE MEDICAID.

MEDICAID ROLLS, BUT. 11 OF THE THINGS THAT IS ALSO REALLY IMPORTANT. IS THAT ABOUT 25 TO 50% OF AMERICANS ARE UNDERINSURED, WHICH MEANS THEY HAVE TECHNICALLY HAVE INSURANCE BUT THEIR COPAYS DEDUCTIBLES AND OUT OF POCKET COSTS ARE SO HIGH THAT THEY PRESENT A BARRIER TO CARE. FOR EXAMPLE, WHEN I WAS PRACTICING, I HAD A WOMAN WHO CAME IN WITH POSTMENOPAUSAL BLEEDING, WHICH IS UTERINE CANCER UNTIL PROVEN OTHERWISE. AND I SAID, OKAY, WELL, THE FIRST STEP IN DIAGNOSIS DO WHAT'S CALLED AN ENDOMETRIAL BIOPSY, WHICH WE DO IN THE OFFICE TAKES LESS THAN FIVE MINUTES AND WITHIN THE WORLD OF MEDICAL COSTS IS FAIRLY CHEAP AND EASY TO DO. AND SHE SAID, I CAN'T COME IN TO DO THAT BECAUSE I CAN'T AFFORD THE COPAY. AND HER CANCER WOULD THEREFORE BE UNDER DIAGNOSED. IT WOULD HAVE BEEN A POTENTIALLY LIFE SAVING PROCEDURE TO HAVE THIS BIOPSY, WHICH SHE COULDN'T HAVE DONE. AND WE WANT TO DO SOMETHING ABOUT THAT. BECAUSE OUTCOMES OF COURSE, POOR OUTCOMES HAVE MANY CAUSES. IN THOSE STATISTICS I PRESENTED WITH RESPECT TO US OUTCOMES HAVE MANY CAUSES BUT CHIEF AMONG THEM IS COST AS A BARRIER TO CARE AND THE FACT THAT WE DON'T PAY ANY ATTENTION TO WHAT ARE CALLED SOCIAL DETERMINANTS OF HEALTH, WHICH IS DOING THINGS LIKE MAKING SURE PEOPLE HAVE TRANSPORTATION TO GET TO THE DOCTOR THAT THEY HAVE THE ABILITY TO FILL THEIR PRESCRIPTIONS AND THOSE KINDS OF THINGS. SO THERE ARE A LOT OF PARTS AND PIECES TO IT. BUT IF WE DON'T UNDERSTAND THE SHORTCOMINGS OF THE SYSTEMS THAT WE HAVE, AND THE FACT THAT WE'RE THE ONLY COUNTRY THAT OPERATES THIS WAY, AND THAT IT COULD BE BETTER. AND WANT TO HAVE OUTCOMES MORE COMPARABLE WITH OTHER HIGH INCOME COUNTRIES. IF WE DON'T HAVE THAT KNOWLEDGE THAT WE DON'T KNOW. TO MAKE IT BE DIFFERENT. WE JUST SUFFER WITH THE SYSTEMS THAT WE HAVE KNOWLEDGE IS SO IMPORTANT, BUT WHAT WAS EVEN MORE IMPORTANT, UM , IS WHEN YOU SAID SYSTEMS ARE HARD TO CHANGE. WE JUST GET STUCK. ALONE WE CAN DO SO MUCH TOGETHER, WE CAN MAKE A DIFFERENCE. BUT WE HAVE TO BE ABLE TO HAVE THE KNOWLEDGE KNOWLEDGE IS POWER. BUT IT'S SO MANY OF US THAT DON'T HAVE THAT KNOWLEDGE AND THAT'S THE KEY AND THAT'S WHAT WE WANT TO WORK ON. SO DEFINITELY SUPPORT THAT. WHY

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IT MADE ME WANT TO WHACK MY HEAD INTO A WALL AND WE THINK IT'S VERY HELPFUL TO HELP. PROVIDE EDUCATION TO SMALL BUSINESSES SO THAT THEY KNOW WHAT OPPORTUNITIES AND WHAT AVENUES THEY HAVE. DID YOU KNOW YOU CAN GO THROUGH COMMUNITY ORGANIZATIONS LIKE GREATER LOUISVILLE TO GET ACCESS TO BUSINESS ASSOCIATION PLANS. THEY'RE WHAT ARE CALLED SHOP PLANS THAT ARE AVAILABLE ON CONNECT THAT SELL PLANS TO SMALL BUSINESSES AND HOW TO COMPARE ONE VERSUS THE OTHER. I THINK MIGHT BE VERY HELPFUL. OKAY, THANK YOU. THANK YOU. OH I WAS JUST GONNA SAY SORRY THAT WE ARE HOLDING OUR FIRST EDUCATIONAL EVENT ON NOVEMBER 14TH AT GREATER GALILEE BAPTIST CHURCH. AND YOU SHOULD HAVE MY CONTACT INFORMATION. HOPEFULLY YOU HAVE MY CONTACT. YES UM, I UNDERSTAND THAT THEY HANDED OUT A COPY OF THE SLIDES IN MY EMAIL INFORMATION FROM MY EMAIL ADDRESS IS ON THE LAST SLIDE, AND YOU CAN ALSO GET ACCESS TO THE EDUCATIONAL MATERIALS USING THAT Q R CODE, SO PLEASE FEEL FREE TO REACH OUT. THANK YOU.

THANK YOU SO MUCH OTHER CONCERNS. OKAY? IT'S NOT. WE REALLY APPRECIATE YOU COMING IN.

AH, SO WE HAVE ANOTHER SPEAKER COMING UP AND WE'RE REALLY APPRECIATE IT. THANK YOU. BEFORE WE START ON THE NEXT SPEAKER. I WANT TO, SAY COUNCILMAN KEVIN KREMLIN. HE'S NOT ON THE SCREEN RIGHT NOW. BUT HE IS, UH HE'S GONNA BE THERE. SO. THE NEXT. UH COUNCILWOMAN, I MEAN, MAN AND CLARK. CAN YOU REALLY NUMBER TWO, PLEASE? ITEM NUMBER TWO HOUSING AUTHORITY ISSUES. DEPUTY MAYOR DAVID KAPLAN. IS HE IN THE CHAMBERS? YES. YES, HE IS. I CAN SEE HIM. THANK YOU, COUNCILOR PRIME. I CAN SEE YOU NOW. THANKS FOR HAVING ME. CAN YOU, UH, TELL US YOUR NAME AND YOUR POSITION, PLEASE? YES, MADAM CHAIRWOMAN, UM AND VICE CHAIR. A COUNCILMAN BENSON. MY NAME IS DAVID KAPLAN.

I'M THE CHIEF OF STAFF AND GENERAL COUNSEL TO MAYOR CRAIG GREENBERG. MM HMM. AND WE WILL HAVE YOU HERE BECAUSE YOU'RE ON THE COMMISSION FOR THE HOUSING AUTHORITY ON MY RIGHT BECAUSE THAT'S ONE OF THE TOPICS THAT WE'RE GONNA TALK ABOUT TODAY'S HOUSING AUTHORITY. ALRIGHT YES, DOCTOR SHANKLIN, I AM THE MAYOR'S DESIGNATE TO THE HOUSING AUTHORITY BOARD OF COMMISSIONERS. OKAY? SO. IF YOU DON'T HAVE ANYTHING, JUST SAY THEN WE HAVE QUESTIONS AND CONCERNS. UH WANT TO CALL ON AS MANY CRIME OF THIRSTY? YEAH PARDON ME. UH DR SHANKLIN. I DID TAKE THE TIME TO PUT TOGETHER A PRESENTATION THAT I THINK WE'LL WE'LL SET THE TONE FOR QUESTIONS . I THINK I SHOULD BE ABLE TO GET THROUGH IT IN ABOUT 15 MINUTES, AND I THINK IT REALLY WOULD BENEFIT THE OVERALL DISCUSSION FOR YOU TO HAVE THE SAME INFORMATION THAT WE HAVE.

OKAY SO YOU WILL BE TALKING ABOUT HOUSING AUTHORITY, RIGHT? YES. OKAY? OKAY. DID YOU READY? ALRIGHT, WELL THE TWO TO THE ASSEMBLED HERE APPRECIATE THE INVITATION VERY MUCH. UM WE IN THE MAYOR'S OFFICE AND ME SPECIFICALLY LEARNED A LOT OVER THE PAST SIX MONTHS WHEN I BECAME THE MAYOR'S DESIGNATED THE METRO HOUSING AUTHORITY BOARD. I THINK WE KNOW WHY I'M HERE TODAY, WHICH IS THAT WE HAVE SERIOUS. PROBLEMS AT THE LOUISVILLE METRO HOUSING AUTHORITY WITH RESPECT TO SERVING THE PUBLIC AND ACCOMPLISHING THE MISSION AT THE HIGHEST LEVEL THAT THE PUBLIC EXPECTS, IN MANY WAYS, THE SITUATION IS UNACCEPTABLE. AND I'M NOT SAYING THAT BASED ON THINGS THAT I'VE HEARD, BUT IT'S BASED ON THINGS THAT I'VE SEEN.

I PERSONALLY TOURED AVENUE PLAZA AT THE REQUEST OF THE CURRENT RESIDENT COUNCIL PRESIDENT, MR BILL WELLS. HE CALLED ME I ANSWERED THE PHONE AT MY DESK. I TALKED TO HIM. I ACCEPTED HIS

[00:45:05]

UH UM. SO THAT THAT EXPERIENCE WAS EYE OPENING, AND I ALSO VISITED A SECTION EIGHT UNIT THAT'S OWNED AND OPERATED BY HOUSING AUTHORITY. I DID THIS AT THE REQUEST OF COUNCIL WOMAN, TAMMY HAWKINS. THAT PARTICULAR HOME WAS INFESTED WITH MICE. THERE WAS THERE WERE RAT DROPPINGS EVERYWHERE ON EVERY SURFACE IN THE KITCHEN. UM AND I SAW EVIDENCE THAT SOMEONE HAD TRIED TO CATCH THE MICE WITH STICKY TRAPS. BUT IT WAS APPARENT TO ME THAT THAT TYPE OF TREATMENT WAS PROBABLY NOT GOING TO BE ABLE TO ADDRESS AN INFESTATION OF THAT MAGNITUDE, SO I CAME AWAY FROM THOSE EXPERIENCES CONCERNED. IT WAS AN OVERWHELMING FEELING, BECAUSE I CAN SEE THAT THE PROBLEMS ARE GREAT. AH NOT NOT ONLY IN TERMS OF DAY TO DAY MAINTENANCE, BUT JUST SIMPLY THE CONDITIONS OF THE HIGH RISES. UM NO, NO, NO SMALL AMOUNT OF MONEY. PROBABLY NO LARGE AMOUNT OF MONEY IS GOING TO MAKE THOSE INTO PLACES THAT THOSE RESIDENTS REALLY ENJOY LIVING IN. AND SO THE WORK BEFORE US IS GREAT AND WHAT I WANTED TO DO AS BRIEFLY AS POSSIBLE IS PROVIDE YOU ALL WITH SOME STRUCTURAL INFORMATION BECAUSE I FEEL LIKE IF WE BOTH UNDERSTAND WHAT WE'RE DEALING WITH, LIKE, WHAT TYPE OF ANIMAL THE HOUSING AUTHORITY IS, WE'RE GONNA BE ABLE TO COLLABORATE BETTER ON THE TYPES OF INTERVENTIONS SO LET ME JUST GO TO THE NEXT SLIDE HERE QUICKLY. THE MISSION STATEMENT OF THE NHS IS GREAT STANDARD OF OPERATIONAL EXCELLENCE, PROVIDING QUALITY, AFFORDABLE HOUSING OPPORTUNITIES FOR RESIDENTS TO ACHIEVE SELF SUFFICIENCY AND AN ENHANCED QUALITY OF LIFE AND COLLABORATING WITH COMMUNITY PARTNERS TO BUILD STRONG BIBLE NEIGHBORHOODS. THERE ARE ABOUT 16,000 AFFORDABLE HOUSING UNITS THAT IS RESPONSIBLE FOR AND THIS IS IMPORTANT RIGHT HERE. 3800. UH OUR PUBLIC HOUSING UNITS, SO THINK IN TERMS OF THE HIGH RISES THAT THAT'S WHAT THAT IS. AH THERE ARE 12,000 HOUSING CHOICE VOUCHER UNITS, SO THINK SECTION EIGHT AND THEN THERE'S 19 LOCAL NON TRADITIONAL HOUSING UNITS THAT ARE NOT EITHER OF THE ABOVE. I DON'T HAVE A GOOD UNDERSTANDING OF WHAT THOSE ARE.

BUT OBVIOUSLY THE TWO PREVIOUS CATEGORIES OF THE MAIN ONES. THIS IS ALSO IMPORTANT TO FUNDING SOURCES. UM THE METRO COUNCIL APPROPRIATES VERY LITTLE MONEY TO THE HOUSING AUTHORITY.

UM DON'T ABSOLUTELY HOLD ME TO THIS. BUT THE LAST TIME I ASKED ABOUT THAT, WHICH WAS A FEW MONTHS AGO, I THINK I WAS GIVEN THE NUMBER $250,000. I'M NOT QUITE SURE WHAT THAT WAS FOR.

THE HOUSING AUTHORITY HAS A $35 MILLION BUDGET, SO THE MONEY THAT RUNS THROUGH THE HOUSING AUTHORITY IS COMPRISED PRIMARILY OF RESIDENT RENTS. SO UM EVERYBODY PAYS RENT OR ENOUGH.

IT'S EVERYBODY. CERTAINLY MOST PEOPLE DO. UM AND IN VARYING LEVELS, DEPENDING ON ABILITY TO PAY. THERE'S AN ANNUAL OPERATING SUBSIDY FROM THE UNITED UNITED STATES DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT ALSO KNOWN AS HUD, YOU CAN SEE HERE. HUD ALSO PROVIDES CAPITAL IMPROVEMENT

[00:50:06]

UM TRANSFERS, PUTTING PEOPLE IN UNITS, PROCESSING APPLICATIONS AND SO ON. THERE'S ALSO A NINE MEMBER BOARD OF COMMISSIONERS. I AM ONE OF THOSE COMMISSIONERS. I WAS THE FIRST ONE THAT THE MAYOR PUT ON THERE. UM I SUCCEEDED MARY ELLEN WIDER WALL WHO WAS SERVING IN THAT CAPACITY WITH MAYOR GREG FISCHER. IT TOOK A FEW MONTHS FOR ME TO GET ON THERE BECAUSE WE WERE RAMPING UP A LOT OF DIFFERENT THINGS. SO I'VE BEEN TO AT THIS POINT SEVERAL BOARD MEETINGS AND HAVE A PRETTY GOOD IDEA OF WHAT HAPPENS IN THE BOARDROOM. BUT THERE ARE EIGHT OTHER FOLKS THAT ARE ON THAT BOARD AND WE'RE GOING TO, UM SEE THE NAMES OF THOSE RIGHT NOW. AND BY THE WAY, THE BORDER COMMISSIONERS IT SETS THE POLICY AND HOLDS THE EXECUTIVE DIRECTOR ACCOUNTABLE TO EXECUTE ON THE ON THE STRATEGY. UH THE MAYOR'S ROLE. OKAY THE MAYOR HAS TWO MAIN THINGS THAT THE MAYOR CAN DO. FIRST APPOINTS THE EXECUTIVE DIRECTOR OF THE AGENCY, AND THAT PERSON SERVES AT THE PLEASURE OF THE MAYOR. MAYOR HOLDS THAT PERSON ACCOUNTABLE. WE AS YOU ALL KNOW, AND MAY HAVE QUESTIONS. WE ARE IN THE PROCESS OF FINDING A NEW EXECUTIVE DIRECTOR. I CAN TELL YOU I WANT TO REPRESENT BECAUSE COUNCILMAN CRAMER'S LETTER ASKED, WHAT IS THE MAYOR'S PLAN? WELL, PLAN A FINDING A GREAT EXECUTIVE DIRECTOR. THAT PERSON WILL NEED EXCELLENT, EXCELLENT COMMUNICATION SKILLS. THAT MEANS WITH THE COUNCIL WITH HUD. UM WITH RESIDENTS WITH THE RESIDENT COUNCILS, UH AND STAFF. ALSO NEEDS GOOD RELATIONS WITH THE BOARD OF COMMISSIONERS GIVE AND TAKE CONVERSATIONS SEEKING THE INPUT OF THE BOARD AND ALSO MAKING SURE THE BOARD FOLLOWS GOOD GOVERNANCE POLICIES. THEY GOT TO BE ABLE TO HIRE AND TRAIN EXCELLENT STAFF AND MAINTAIN HIGH MORALE. THEY'VE GOT TO PROACTIVELY AND I'M AND I WANT TO EMPHASIZE PROACTIVELY ADDRESS MAINTENANCE. SECURITY HEALTH SAFETY AT THE PROPERTIES. THE LAST THREE HERE ARE VERY CRITICAL AND THEY DON'T GET TALKED ABOUT MUCH. THIS PERSON MUST HAVE A STRONG UNDERSTANDING OF HUD RULES AND REGULATIONS AND UNDERSTANDING HOW TO SET UP PUBLIC PRIVATE PARTNERSHIPS AND EXECUTE ON STRATEGIES TO REPLACE THE AGING PUBLIC HOUSING STOCK LIKE OSCAR WITH NEW STATE OF THE HEART OPTIONS AND EXECUTIVE DIRECTOR THAT DOES NOT HAVE THOSE LAST THREE THINGS WILL NOT BE ABLE TO REPLACE THE OSCAR MANNER PARKWAY PLACE. AVENUE PLAZA OR ANY OF THE OTHER ONES WITH PLACES THAT ARE TRULY A PLEASURE TO LIVE IN. THAT'S CRITICAL. THE MAYOR ALSO APPOINTS A NINE MEMBER BOARD OF COMMISSIONERS. WE TALKED ABOUT THAT THE MAYOR HAS BEEN VERY PROACTIVE IN TRYING TO FIGHT WITH THE RIGHT PEOPLE AND THE RIGHT SEATS ON THE BOARD. THEY'VE GOT TO BE ENGAGED. THEY HAVE TO SHOW UP. THEY HAVE TO PARTICIPATE IN BOARD MEETINGS. THEY GOT TO KNOW. ABOUT L M H A PROPERTIES. TO THE EXTENT THAT I'M LEARNING EVERY BOARD MEETING MEMBER NEEDS TO HAVE THAT KNOWLEDGE OR DEVELOP IT FIRSTHAND BY PAYING VISITS TO PUBLIC HOUSING AGENCIES WHERE THE CLIENTS THAT IT NEEDS TO BE SERVED LIVE. THEY MUST FEEL A SENSE OF URGENCY. LIE AWAKE AT NIGHT WORRIED ABOUT ACCOMPLISHING THE STRATEGY THAT'S BEEN DECIDED ON THEY NEED TO SUPPORT THE EXECUTIVE DIRECTOR. SO IT'S A TWO WAY STREET. THEY'VE GOT TO OFFER THEIR EXPERTISE, THEIR TALENT, THEIR INPUT SO THAT THE EXECUTIVE RECTOR IS SUPPORTED AT THE SAME TIME, THEY GOT TO HOLD THAT PERSON ACCOUNTABLE. AND, OF COURSE, THE MAYOR'S BEEN LOOKING AT GEOGRAPHIC AND DEMOGRAPHIC DIVERSITY ACROSS THE BOARD AS A WHOLE. SO AS FAR AS WHO WE GOT ON THERE NOW WE HAVE GINA HARRIS. SHE'S THE CURRENT CHAIR. SHE'S BEEN ON THE BOARD FOR A WHILE. THERE'S LEE APPEAL. SHE'S ALSO BEEN ON THE BOARD. UM FOR A WHILE. MY UNDERSTANDING IS THAT, UM, SHE, UM, FORM AND AT SOME POINT LIVED IN PUBLIC HOUSING. UM SHE THERE'S A DOZEN NEEDED SEAT ON THE BOARD FOR SOMEONE

[00:55:03]

SHE'S NOW A HOMEOWNER. AH AH AH, AND IS, YOU KNOW VERY SUCCESSFUL. BUT SHE BRINGS THAT PERSPECTIVE. REVEREND JEFFREY ELLIS. MANY OF YOU MAY KNOW HIM. HE'S ON THE BOARD AND HAS BEEN FOR SEVERAL YEARS. MARY ELIZABETH MILES. SHE RECENTLY RESIGNED, BUT I'M PUTTING HER ON HERE BECAUSE SHE WAS. I THINK HER LAST BOARD MEETING WAS THE ONE WE JUST HAD. THE PEOPLE HERE IN BOLDFACE OR THE ONES THAT MAYOR CRAIG GREENBERG HAS APPOINTED. KAREN CRANE HAS PROBABLY BEEN BEFORE BOARD MEETINGS. SHE WAS THE FIRST ONE AFTER ME TO COME ON. JOHN RIPPEY HAS BEEN TO I THINK ONE BOARD MEETING UM, SHARP TRAIL HALL AND LARNELL HARRIS. THEY HAVE NOT YET BEEN TO A BOARD MEETING THERE RECENTLY APPROVED BY THE COUNCIL, I WOULD POINT OUT THAT MR HALL IS A REGULAR VISITOR TO DON OSCAR MANNER BECAUSE HE HAS A CLOSE FRIEND THERE, SO HE BRINGS THAT KNOWLEDGE. AND THAT WAS ONE OF THE REASONS WHY MR HALL WAS IN ADDITION TO HIS OTHER TALENTS AND WHAT HE IS AND WHAT HE BRINGS TO THE TABLE. IS VALUABLE. AND THEN YOU KNOW, I'M LAST BUT NOT LEAST THERE OR MAYBE AT LEAST BUT I DON'T BRING ANY PARTICULAR EXPERTISE. BUT I'VE LEARNED A LOT AND I KNOW I KNOW HOW BOARD GOVERNANCE NEEDS TO WORK FOR AN ORGANIZATION TO BE SUCCESSFUL. MY PERSONAL OBSERVATIONS AS A BOARD MEMBER. I'M SPEAKING HERE FOR MYSELF.

PERSONALLY I GOT INTO THIS WHEN I FIRST STARTED HIS PRESENTATION, SO I'M NOT GOING TO GO OVER IT AGAIN. I MADE IN PERSON VISITS TO AVENUE OSCAR AND ONE SECTION EIGHT HOUSING UNIT. SO I KNOW WHAT I KNOW. I SAW WHAT I SAW, AND IT NEEDS TO BE ADDRESSED. I ADDED ONE MORE, WHICH IS THE KEYSTONE LEARNING ACADEMY. THAT IS AN AWARD WINNING HEAD START PROGRAM ON THE PART ON THE PARKWAY PLACE. PROPERTY RIGHT THERE ON THE SAME PARCEL OF PROPERTY. IT'S BEEN THERE FOR AT LEAST 20 YEARS. AS FAR AS I KNOW, IT'S CALLED KEYSTONE WHEN WE HAD THE DEEP FREEZE LAST DECEMBER, THERE WAS A PIPE BREAK AND IT WAS FLOODED AND IT WAS DESTROYED AND THERE WAS $500,000 OF REPAIRS THAT NEEDED TO BE MADE. THERE WAS A WILLING FUNDER. UM AND THE GOOD NEWS IS IT'S FINALLY BEEN REOPENED. I THINK AS OF LAST MONTH UM BUT IT TOOK TOO LONG.

IT JUST TOOK TOO LONG TO GET SOMETHING THAT SHOULD HAVE BEEN MORE OF AN EASY LIVED DONE. AND SO IT'S GREAT THAT IT HAPPENED. BUT MY OBSERVATION HAS BEEN THAT CERTAIN THINGS THAT SHOULD BE EASY BECAUSE EVERYBODY SHOULD BE ON THE SAME PAGE TAKEN TAKING TOO LONG. THE OTHER OBSERVATION THAT I WOULD MAKE IS THAT IT SEEMS LIKE THERE'S SOME DISCONNECT NOW WITH THE WAY COMPLAINTS GET TURNED INTO WORK ORDERS. I THIS IS I'M SPECULATING, BUT IT SEEMS TO ME LIKE TOO MANY OF THESE RESIDENTS DON'T TRUST THE PROCESS ANYMORE. THEY DON'T THINK THAT IF THEY CONTACT THE MAINTENANCE OFFICE, THAT THINGS ARE GONNA HAPPEN, SO THEY'RE GOING TO THEIR COUNSEL PEOPLE. THEY'RE GOING TO THE MEDIA. THEY'RE GOING TO 311. AND A LOT OF TIMES. WHAT HAPPENS IS IT GETS ROUTED RIGHT BACK TO THE MAINTENANCE OFFICE. I MYSELF, YOU KNOW. I'LL HEAR FROM COUNSEL COUNCILMAN HAWKINS. I WILL MY OWN PERSONAL VISITS. LOWEST WIND HORSES IN THE ROOM SITTING OVER THERE. LOIS IS A GOOD SAMARITAN WHO OFTEN GOES OVER THE DARKER AND HELPS THE RESIDENTS WITH VARIOUS THINGS ON HER OWN TIME, SO SHE WOULD MAKE REPORTS TO ME. I WOULD FUNNEL THOSE TWO ELEMENTS TO AND THEN I COULD SEE EVIDENCE THAT THINGS WOULD START TO GET DONE. ON SOME OF THESE, BUT THE FOR IT TO HAVE TO GET TO THAT POINT. THAT'S A RED FLAG. BUT I ALSO THINK THAT THAT, UM YOU KNOW THAT THAT. THAT THE SITUATION COULD BE BETTER IF THE RESIDENTS WERE USING THE PROCESS , BUT THEY HAVE TO TRUST IN IT. THEY HAVE TO UNDERSTAND THAT THERE THAT SOMEBODY CARES AT THE OTHER END AND THAT THINGS ARE GOING TO GET DONE. THERE'S ALSO SOME EVIDENCE. I FEEL THAT THAT THE MAINTENANCE AND OPERATIONS STAFF WHO I THINK ARE PRIMARILY OR MAYBE THEY'RE ENTIRELY UNION EMPLOYEES FEEL SILOED AND SHUT OFF FROM COMMUNICATIONS. SO I WANTED TO GIVE YOU ALL INFORMATION ON THE STATUS OF CURRENT WORK ORDERS. JUST SO YOU UNDERSTAND THE MAGNITUDE AND I ALSO WANT TO DISPEL ANY NOTION THAT JUST NOTHING IS NOTHING IS HAPPENING NOW. I'M NOT SAYING THAT EVERYTHING THAT'S HAPPENING IS HAPPENING LIKE IT SHOULD OR BEING DONE. WELL I CAN'T EVALUATE THAT. BUT I CAN TELL YOU THERE IS A LOT OF ACTIVITY THAT GOES ON SO BETWEEN JANUARY THE FIRST AND BASICALLY A WEEK AGO. THERE WERE 28,000 WORK ORDERS GENERATED JUST NORTH OF 28,000. SO THESE ARE WORK ORDERS THAT ARE ENTERED INTO THE SYSTEM . THESE WORK ORDERS POP UP ON A MAINTENANCE SUPERVISORS DASHBOARD, THEY ASSIGN IT A LEVEL OF URGENCY AND WE'LL GET TO THAT IN A SECOND AND THEN UH, MAINTENANCE PEOPLE ARE SENT OUT TO ADDRESS THEM. SO IN TERMS OF NUMBERS LOTS OSCAR MANNER SINCE SEPTEMBER, THE FIRST UNTIL ABOUT A WEEK AGO. UH THERE WERE ALMOST 2000 WORK ORDERS GENERATED AND ABOUT 1000 OF THOSE HAVE BEEN COMPLETED, SO THERE'S A BACKLOG

[01:00:03]

THERE THERE IS A DOCTOR MANNER, SHORT TERM ACTION PLAN, BUT WHAT I LEARNED RECENTLY OR CONFIRMED IS THAT THOSE 2000 WORK ORDERS GOT GENERATED AFTER HUD DIDN'T INSPECTION IN EARLY SEPTEMBER.

SO HUD CAME IN. I DON'T KNOW EXACTLY THE REASON. I THINK IT WAS REALLY I DID, MAYBE TO SOME OF THE MEDIA ATTENTION THAT THEY CAME AND DID AN INSPECTION AND THAT LED TO YOU KNOW, PRE, UH QUICK UPTICK OF WORK ORDERS JUST 2000 IN THAT PERIOD, WHICH IS AN UNUSUAL AMOUNT, BECAUSE REMEMBER IN A WHOLE 10 MONTH PERIOD ONLY 28,000 ACROSS ALL OF THE PROPERTIES. UM THIS MAY BE A LITTLE BIT DIFFICULT TO SEE. I CAN HAND OUT THESE SLIDES AFTERWARDS. IF YOU ALL WANT TO SEE HIM, BUT, UM THE, UM THERE'S SOME STATS HERE THAT I THINK ARE IMPORTANT. SO I JUST SAID THAT 2000 WORK ORDERS THAT WERE GENERATED. SO LET'S LOOK HOW THESE BREAKDOWN THERE WERE 21 DESIGNATED AS EMERGENCY. THAT'S 86 AND 86% OF THOSE, OR 18 WERE COMPLETED WITHIN 1.5 DAYS. AT LEAST THAT'S WHAT THE RECORDS THAT AT AT, UH L N H A SHOW. NOW THERE'S UM, A LOT MORE THAT ARE DESIGNATED URGENT, BUT BY THE WAY EMERGENCY SUPPOSED TO BE COMPLETED IN 24 HOURS YOU GET DOWN TO THE NEXT CATEGORY. URGENT THAT'S 72 HOURS. THERE WERE 269 OF THOSE 94% OF THOSE HAVE BEEN COMPLETED THAT THEY TOOK APPROXIMATELY THREE DAYS AND AGAIN. I WANT TO EMPHASIZE HERE. IT TOOK THREE DAYS TO TWO. ADDRESSED ON AVERAGE TO ADDRESS THE ONES THAT HAVE BEEN COMPLETED. THERE'S 6% THAT HAVEN'T BEEN COMPLETED, SO THAT DOESN'T HAPPEN, AND I HATE CUTTING YOU OFF, BUT I WAS THIS IF YOU'D ONLY TOOK DAY, THREE DAYS. WHY DIDN'T ALL OF THIS GET DONE LONG TIME AGO BEFORE ALL OF THIS CAME UP BEFORE WE WENT UP. THERE COULD HAVE BEEN DONE A LONG CAMERA GO ONLY TO TWO DAYS OR THREE DAYS TO GET THEM DONE. AND WHY IS THIS SO MANY OF THEM? 2000 OF THEM ALL OF A SUDDEN, BECAUSE EVIDENTLY THEY WEREN'T GETTING ANY HELP. SO AND THEN I UNDERSTAND YOU GOT A PRESENTATION AND ALL OF THAT, BUT AND IT'S IMPORTANT TO HEAR THAT, BUT IT DOESN'T EXPLAIN WHY NOBODY'S DOING ANYTHING, AND NOBODY HAS BEEN DOING ANYTHING.

I'M NOT DEFENDING DR SHANKLIN. ANYTHING HERE. I'M GIVING YOU NUMBERS JUST SAY YOU ALL KNOW THAT WORK ORDERS ARE BEING WORKED ON TO ANSWER YOUR QUESTION. THE LANCER I CAN GIVE YOU IS THAT HUD CAME IN AND INSPECTED AND THAT'S WHY THE 2000 WERE QUARTERS. GOT INITIATED. SO SOMEONE HAS TO COMPLAIN. MAYBE THE RESIDENTS WERE HOLDING BACK AND NOT REPORTING. THANKS UM AND IT TOOK HUD COMING IN. I WOULD BE SPECULATING IN THAT REGARD, BUT BUT I'M GLAD THAT THOSE WORK ORDERS WERE ESTABLISHED. AND I AGREE, 100% IT'S BAD THAT THAT THESE WEREN'T DEALT WITH EARLIER. AND I CAN'T EXPLAIN WHY THEY WEREN'T ADDRESSED EARLIER.

RIGHT NO, MAN, I'M DON'T WANT TO HOLD, YOU KNOW. ANYTHING NEGATIVE YOU BUT THIS IS NOT BEING DONE. IT LOOKS BAD FOR THE CITY. IT LOOKS BAD FOR US, AND WE'RE ALL CONCERNED PEOPLE ARE LIVING LIKE THAT BEEN LIVING LIKE THAT FOR A LONG TIME, AND IT JUST ALL OF A SUDDEN.

EVERYTHING STARTED COMING IN. YOU ALSO SAID THAT Y'ALL HAD I MEAN, YOU DIDN'T SAY IT TODAY, BUT I'VE HEARD THAT THEY HAD 15 $MILLION MILLION FOR REPAIRS. WHEN ARE THEY GONNA START USING IT? A MILLION DOLLARS. AND THEN ONE OTHER THING, AND I KNOW SOMEBODY'S WAITING TO TALK. BUT, UH THAT MISSION STATEMENT. IS THAT A NEW MISSION STATEMENT OR IS THAT THE OLD ONE? THAT'S THE ONE ON THEIR WEBSITE. BUT THAT IS NOT THEY NEED TO TAKE THAT DOWN. THAT'S NOT QUALITY LIVING.

DON'T ANYWAY, I'VE HAD I'VE GOT PEOPLE THIS WAITING TO SPEAK TO YOU WANNA INFO? DO YOU WANT TO INFORM THE 15 MILLION YOU WERE TALKING ABOUT? YES I WANT TO HEAR ABOUT 15 MILLION FOR REPAIRS. YES, SO THERE'S SOMETHING CALLED THE MOVING TO WORK ANNUAL PLAN FOR FISCAL YEAR 2024 JULY 1ST 2023 THROUGH JUNE 30TH 2024 IN THAT PLAN. IF YOU TURN TO PAGE 15 OF IT. THEY'VE GOT THEY'VE GOT HERE. CAPITAL IMPROVEMENTS OSCAR MANNER, 15,466,004. THERE'S THINGS ON HERE, AND IT DOESN'T BREAK IT DOWN THE 15 MILLION, BUT FIRE PANEL AND MEDICAL ALERT PANEL REPLACED DOMESTIC WATER SUPPLY, SANITATION, DRAIN LINES, ELECTRICAL PLUMBING DWELLING HALO. I GUESS THAT'S REFERRING TO THE HALO OFFICERS. AUTOMATED DOOR CLOSERS. RESIDENTS STIPENDS H V A C SECURITY CAMERA ROOF REPAIRS. TREE TRIMMING. AUTOMATIC DOORS IN THE ELEVATOR

[01:05:02]

AND THEY'VE OVERLOOKED IT. SO TO ME. STARTS WITH THE BOARD. THERE'S A LOT OF PEOPLE THAT SIT ON THAT BOARD THAT HAVE ABSOLUTELY NO IDEA. WHAT? SECTION EIGHT. SHOULD LOOK LIKE.

I AM A PRODUCT. OF HOUSING AUTHORITY. AND WHAT THE OUTCOME CAN LOOK LIKE. SO THE ANIMAL.

STARTS WITH THEIR BOARD. PEOPLE THAT CURE. PEOPLE THAT ARE WILLING TO GO OUT. INTO THESE UNSAFE, UNHEALTHY. APARTMENTS. IT'S ON ACCEPTABLE. NONE OF THOSE BOARD MEMBERS. ANY ANY ANY AND IT'S REALLY CONCERNING BECAUSE WE WANT TO SUPPORT THE ADMINISTRATION. I DO. WE WANT TO SUPPORT HMM. THIS SELECTED MEMBERS OF THESE BOARDS THAT HE SENDS IN FRONT OF US. IN TRUSTING THAT THEY HAVE THE KNOWLEDGE THESE ARE PEOPLE'S LIVES. IN THEIR HANDS. AND WHAT'S EVEN MORE CONFOUNDING. THE BOARD MEMBER, JOHN RIPLEY. WHO WE JUST APPOINTED ON THAT BOARD. HE'S MORE CONCERNED ABOUT HOW THE COUNCIL MEMBERS VOTE. BUT HOW PEOPLE ARE LIVING IN THE OSCAR. HE'S SENDING OUT EMAILS TELLING PEOPLE HOW TO VOTE. WHAT HE NEEDS TO BE DOING AND WHAT A LOT OF THOSE MEMBERS NEED TO BE DOING IS DOING EXACTLY WHAT YOU DID. TAKEN JUST A COUPLE OF MINUTES OR OR SECONDS JUST TO GO AND SEE. HOW THESE PEOPLE ARE LIVING. THEY HAVEN'T EXPERIENCED IT SO THEY DON'T CARE. AND SOMETIMES WHEN PEOPLE HAVEN'T PIRI INST THINGS THAT DON'T WANT TO EXPERIENCE IT. THEY DON'T HAVE A SOLUTION FOR IT. I THINK THAT ONE OF THE RECOMMENDATIONS SHOULD BE THAT THEY HAVE TO GO OUT. AND ONE OF THE REASONS THAT A LOT OF MY CONSTITUENTS AND A

[01:10:01]

ONE L MH A HEALTH AND AUTHORITY. THEY FAILED THIS UNIT FOUR TIMES. YOU EVEN WENT TO THIS UNIT. THEY STILL REFUSED. TO MOVE HER. NO YESTERDAY. JUST YESTERDAY. I'VE BEEN FIGHTING FOR THIS GIRL TO MOVE. IT'S MARCH TO SMOKE. SHE SAID. EXPERIENCE MICE. ELECTRICAL ISSUES. COLD CAME HERE FOUR TIMES AND FAILED HER. THE FIRST TIME SHOULD HAVE BEEN ENOUGH.

WHAT ARE GOING TO BE THE SOLUTIONS WHEN YOU HAVE TENANTS THAT ARE SITTING IN UNSAFE, UNHEALTHY CONDITIONS? THERE HAS TO BE A PROCESS IN PLACE THAT DOESN'T JUST HAVE TENDED SITTING THERE. BECAUSE EVERYBODY DON'T HAVE PEOPLE THAT ARE PERSISTENT. AND SOME OF THEM JUST DON'T HAVE THE TOOLS THE KNOWLEDGE TO JUST DON'T STOP. IT'S JUST SO HAPPILY. I DIDN'T STOP. SO WE GET THIS GIRL TO TRANSFER YOU. FAMILY. BUT OUR UNIT FAILED. SO THIS IS JUST ONE PERSON. SO WHAT I WANT TO KNOW IS WHY DO WE EVEN HAVE CODES IN PLACE? ELLEN MAY CHANGE DOES NOT RESPECT. COLDS COMING IN SAYING, HEY, THERE'S A VIOLATION. YOU KNOW IF IT AND THEY DON'T MOVE THESE TENANTS INTO A SAFE ENVIRONMENT. WHAT DO WE HAVE ON THERE FOR? SO I MEAN, LET SOMEBODY ELSE TALK, BUT, YEAH, I MEAN, BUT WHAT DO WE HAVE IN THERE? I CAN REACT TO A FEW OF THOSE THINGS IF YOU WANT.

CAN WE COME BACK TO YOU AND LET UM COUNCILMAN GREENWOOD SPEAK AND THEN WE CAN ALWAYS COME BACK THAT JUST DON'T ANSWERING QUESTIONS. HMM. COUNCILMAN PRANK. THANK YOU, MANAGER AND DAVID FIRST LET ME START BY SAYING THANKS. I REALLY APPRECIATE YOUR BEING HERE. UM I KNOW, I KNOW. I KNOW. WELL, THAT YOU'RE AWARE OF THE LETTER. UM, IT'S BEEN REFERENCED, BUT FOR THOSE WHO MAY BE VIEWING HAD HAD A CONVERSATION WITH SOME FOLKS ON THE COUNCIL AND I WATCHED A LITTLE BIT OF SOMEBODY HEARINGS IN THE PAST AND IT IT REALLY STRUCK ME. CONDITIONS WE WERE DEALING WITH. AND SO, UM, I WAS HOPEFUL THAT YOU WOULD BE ABLE TO COME OVER AND SHARE WITH US YOUR EXPERIENCE AGAIN UNDERSTANDING THAT THIS IS A NEW POSITION FOR YOU GUYS THAT YOU HAVE NOT BEEN THERE, BUT UM, YOU KNOW, SINCE JANUARY, WHICH IT SEEMS LIKE A LONG TIME NOW, BUT ESPECIALLY IF YOU'RE LIVING IN THOSE CONDITIONS, IT'S THERE'S NO WAY TO I DON'T WANT IT IN ANY WAY SHAPE FORM MINIMIZE THOSE. THE EXPERIENCE OF FOLKS ARE LIVING THERE, BUT, UM, THE PROBLEMS THAT EXIST THERE PREDATE YOU GUYS AND THEY ARE AS YOUR REPORT ALREADY HAS INDICATED THEY ARE CONSIDERABLE. AND SO, UM I'M GRATEFUL THAT YOU GUYS HAVE ACKNOWLEDGED AND RECOGNIZE. YOU KNOW WHAT THE WHAT THE REAL ISSUES ARE THAT YOU REALIZE THERE'S MORE TO BE DONE EVEN IN IN EXPLORING, THEN YOU'VE HAD TIME TO DO AND I'M REALLY GRATEFUL THAT AS YOU BEGAN TODAY'S HEARING WITH US. YOU ANSWERED PRETTY MUCH ALL OF MY QUESTIONS. SO THANK YOU FOR THAT. THANK YOU FOR BEING HERE AND FOR TAKING IT SO SERIOUSLY, UM I WAS JUST FOLLOW UP REAL

[01:15:02]

AND DO YOU KNOW IF THE MAYOR HAS CONSIDERED REAPPOINTING ANY OF THOSE SIX AND LET ME SAY A PRIME, RIGHT? I DON'T. I DON'T KNOW. I CAN'T SEE THE LIST OF YOUR POINT. I CAN'T SEE THE LIST OF FOLKS ARE ON THAT BOARD. UM I AM LIKE SO MANY OF MY COLLEAGUES. CONCERNED ABOUT WHAT HAS GONE ON BEFORE YOUR ARRIVAL, AND THERE WAS A BOARD IN PLACE, AND THESE THINGS WERE GOING ON.

WHILE THAT BOARD WAS THERE, I REALIZED THAT BOARDS DON'T HAVE ULTIMATE CONTROL OVER DAY TO DAY EXPERIENCE, SO I DON'T KNOW THAT I THINK WE SHOULD HOLD THE BOARD ACCOUNTABLE FOR ALL OF IT. I THINK THAT'S THAT MAY NOT BE ENTIRELY FAIR TO THE BOARD. HOWEVER, THAT'S SAD. UM GIVEN THE MAGNITUDE OF WHAT WE'RE DEALING WITH. I HAVE TO WONDER HOW APPROPRIATE IS THAT WE WOULD JUST CARTE BLANC CORREA POINT PEOPLE TO THIS BOARD. SO MY QUESTION, I GUESS IS THIS THERE'S SIX MEMBERS. I DON'T WANT NAMES. UM BUT I AM CURIOUS. WHEN WILL THEIR TERMS BE COMING TO AN END? AND IS IT THE INTENTION OF THE MAYOR TO A 0.6 NEW MEMBERS? OR WILL WE CONSIDER REAPPOINTING FOLKS? WHAT I COUNCILMAN GRAMMAR. THANK YOU FOR THAT. AND FOR THE LETTER THAT INITIATED MY APPEARANCE. UM SO. UH I WANT TO CLARIFY THAT THE MAYOR HAS APPOINTED ME.

KAREN CRANE. JOHN RIP EACH ARTRELL HALL AND LARNELL HARRIS. THAT'S FIVE OUT OF THE NINE THAT LEAVES, UH THE CHAIRWOMAN GINA HARRIS. LEE APPEAL. REVEREND JEFF ELLIS AND MARY ELIZABETH MILES AS THE OTHER FOUR THAT ARE CARRY OVER MISS MILES HAS RESIGNED, SO THERE WILL BE ANOTHER APPOINTMENT THAT WE WILL PROPOSE TO THE METRO COUNCIL SOON, AND I THINK IT'S A VERY STRONG CANDIDATE WHO I DON'T WANT TO REVEAL, BUT YET UNTIL IT'S FINALIZED, BUT SHE HAS SOME VERY PERTINENT EXPERIENCE BUT PERSPECTIVE WHERE SHE LIVES. UM SO ONCE THAT POSITION IS FILLED, THERE WILL BE SIX. ESSENTIALLY NEW ONES THAT THIS ADMINISTRATION HAS APPOINTED.

THERE HASN'T BEEN ANYBODY. UM, REAPPOINTED. SO FAR AS THE VACANCIES HAVE COME UP. THEY'VE ALL BEEN REPLACED WITH NEW PEOPLE. UM HMM. SO I CAN I CAN SAY THAT, UM, THE MAYOR AS HIS APPOINTMENTS COME UP, UM, WILL SCRUTINIZE EACH ONE AND MAKE THE BEST DECISION WITH RESPECT TO THAT. BUT WHAT I CAN TELL YOU RIGHT NOW, COUNCILMAN CRAMER IS THAT EVERY SINGLE BOARD MEMBER THAT HAS UM, COME ON, HAS TALKED PERSONALLY WITH THE MAYOR TALKED PERSONALLY WITH ME. EXPECTATIONS HAVE BEEN SAID THEY KNOW THEY MUST BE ENGAGED. UM, I WANT TO MAKE ONE OBSERVATION, WHICH IS THAT YOU KNOW, BOARDS DO FOLLOW THE LEAD OF THE EXECUTIVE DIRECTOR WHO SETS THE AGENDA AND THAT CAN IMPACT THE KIND OF CONVERSATIONS THAT TAKE PLACE AT THE BOARD LEVEL. SO I ANTICIPATED THIS BOARD WILL BE MUCH MORE EMPOWERED BECAUSE WE WILL BE HAVING REAL DISCUSSIONS IN THE BOARDROOM. WE'LL TALK ABOUT SECURITY WILL TALK ABOUT MAINTENANCE. WILL SEND SPEND SIGNIFICANT AMOUNTS OF TIME ON THAT, RATHER THAN ROUTINE BUSINESS. WE WILL SPEND LESS TIME IN EXECUTIVE SESSION, WE WILL HAVE MORE DISCUSSIONS IN FRONT OF THE PUBLIC. I'M GOING TO RECOMMEND THAT ALL THE BOARD MEETINGS BEING PULPED BE IN PERSON. RATHER THAN ON VIDEO.

I'M GOING TO RECOMMEND THAT WE CONSIDER MAKING THEM LATER IN THE DAY SO THAT RESIDENTS ARE MORE LIKELY TO BE ABLE TO ATTEND . AND THAT BOARD MEMBERS THAT HAVE A 9 TO 5 JOB THAT THEY CAN'T GET AWAY FROM. IT CAN BE ON THE BOARD IN TERMS OF THE EXPIRATION DATES COUNCILMAN THAT YOU REQUESTED. UM MR REVEREND JEFF ELLIS IS AH TERM EXPIRES ON AUGUST THE 15TH 2025 UM MISS GINA HARRIS'S TERM EXPIRES AUGUST THE 15TH 2025 AND, UM UH, MISS PEELS. AH TERM EXPIRES ON AUGUST. ACTUALLY EXPIRED ON AUGUST. THE 15TH UH, 2023. UH SO THAT, UM. SEED IS YOU KNOW SHE

[01:20:08]

THERE WAS AN ACKNOWLEDGEMENT THAT TRYING TO DO IT THE RIGHT WAY WAS SO UNSUCCESSFUL IN THE PAST THAT PEOPLE JUST GIVEN UP, RIGHT? THAT'S RIGHT. YEAH I THINK IT'S DYSFUNCTIONAL. IF PEOPLE DON'T FEEL LIKE THEY CAN USE NORMAL CHANNELS THAT INDICATES THEY HAD TO SATISFACTION WITH TRYING TO USE THEM AND LOST HOPE AND USING THEM. SO MY QUESTION THAT IS HOW COMFORTABLE ARE WE THAT WHEN PEOPLE ARE REPORTING THROUGH THE RIGHT PROCESS, THEY'RE SEEING A QUICK RESULT. COULD YOU REPEAT THAT A LOT? SOMEONE I HEARD SOME VOICEOVER BECAUSE I'M SORRY I DIDN'T HEAR YOU. KING. HOW OFTEN . UM YEAH. MY QUESTION IS THIS. UM SO IF PEOPLE HAVE GIVEN UP ON THE SYSTEM, THEY DON'T TRUST IT, AND WE UNDERSTAND LISA'S NOT ANY DIAMOND OF ANYBODY. UM AT SOME POINT IN ORDER TO RE ESTABLISH THAT TRUST. UH, IT SEEMS REASONABLE TO ME THAT FOLKS WOULD HAVE TO SEE UM, A POSITIVE RESPONSE FROM THERE MAKING AN EFFORT, SO IF SOMEONE'S GOING THROUGH THE PROPER CHANNELS TWO LONGER CONCERN. ARE WE CONFIDENT THAT PEOPLE WHO ARE GOING THROUGH THE PROPER CHANNELS? ARE GETTING THEIR CONCERNS MET AS QUICKLY AS FOLKS WHO ARE REACHING OUT TO COUNCIL MEMBERS ARE REACHING OUT TO YOU OR CALLING CODES AND REGULATIONS BECAUSE OTHERWISE WE'RE NEVER GOING TO REESTABLISH A LEVEL OF CONFIDENCE, RIGHT AND LEVEL OF TRUST. SO ARE WE CONFIDENT THAT WHEN PEOPLE ARE REPORTING THROUGH THE PROPER CHANNELS, THEY'RE GETTING A RESPONSE AS QUICK OR QUICKER. THEN WHAT THEY WOULD GET IF THEY REPORTED IT OUTSIDE THE PROPER CHANNELS. THAT'S A GOOD QUESTION. I DON'T THINK I CAN GIVE A BLANKET. YES OR NO ANSWER. I THINK THAT THERE MIGHT BE THREE DIFFERENT SCENARIOS. ONE IS PEOPLE WHO DID CALL THE MAINTENANCE OFFICE DID GET A WORK ORDER ESTABLISHED. I THINK THAT L M H A IS ADDRESSING THOSE WORK ORDERS AND OTHERS DIFFERENT LEVELS. THEY CAN BE ANYWHERE FROM 24 HOUR TO 72 HOURS TO FIVE DAYS TO 30 DAYS TO 60 DAYS SO THERE COULD BE FRUSTRATION WITH HOW LONG IT

[01:25:05]

RIGHT? THERE NEEDS TO BE SOME EVALUATION IS TO RATHER, THE PROCESS IS ACTUALLY DOING WHAT IT'S SUPPOSED TO DO IT OR NOT, AND HELPINGS ARE PROCESSED IF FOLKS ARE LODGING, A COMPLAINT OR CONCERN, UM AND IT'S SOMETHING THAT YOU KNOW YOU CAN GET YOU IN IN A MONTH, AND THEN THEY COMPLAIN TO SOMEBODY ELSE LIKE YOURSELF FOR MYSELF, AND IT GETS TAKEN CARE OF IN 15 DAYS.

THAT'S I WOULD ARGUE THAT WE HAVE A PROBLEM, RIGHT? THAT'S RIGHT. SHOULDN'T IT SHOULDN'T BE LIKE THAT AGAIN. I THINK AN EXTRA EXTRA EXECUTIVE DIRECTOR TO LOOK AT THAT. I DON'T KNOW THAT THAT THAT'S A BOARD RESPONSIBILITY. UM YEAH, I THINK THAT A COUNCILMAN, I THINK THAT CAN MAKE A HUGE DIFFERENCE. YOU GET A MOTIVATED EXECUTIVE DIRECTOR WHO'S FRESH AND WHO KNOWS THAT THE COUNCIL IS LOOKING AND WHO KNOWS THAT THE MAYOR IS PAYING ATTENTION. THAT CAN BE A POWERFUL MOTIVATION. I THINK THAT A LOT OF THIS IS EXECUTION. THERE IS A SHORT TERM OSCAR MANNER IMPROVEMENT PLAN THAT I'M AWARE OF, AND I DON'T HAVE THE DATE EXACTLY WHEN HE GOT LAUNCHED, BUT IT'S BEEN, YOU KNOW, SINCE THE HUD INSPECTION WAS DONE, AND THERE ARE SIGNS THAT THOUGHT IS BEING PUT INTO THIS. SO FOR EXAMPLE, AT DAS OCCUR THE WAY THAT THIS IS NOW SUPPOSED TO BE SET UP IS THAT YOU HAVE THREE SITE MANAGERS, THE MAIN SITE MANAGER AND BUILDING A ASSISTANT SITE MANAGERS AND B AND C, SO YOU'VE GOT THREE PEOPLE ACROSS THE THREE BUILDINGS. THEN YOU'VE GOT THREE MAINTENANCE SUPERVISOR, PRIMARY MAINTENANCE SUPERVISOR AND BUILDING A AND THEN ALSO MAINTENANCE SUPERVISORS AND B AND C SO NOW YOU'VE GOT SIX PEOPLE. FOCUSED ON THIS. THERE'S ALSO BEEN A REASSIGNMENT OF STAFF. UM UH, FIVE ADDITIONAL MAINTENANCE WORKERS HAVE BEEN ASSIGNED. UNFORTUNATELY I'M INFORMED THAT THOSE POSITIONS ARE VACANT DUE TO A LACK OF APPLICATIONS, BUT THERE'S AN EFFORT TO GET FIVE MORE MAINTENANCE WORKERS THAT DOCKER UH, ALSO 8 TO 10 ADDITIONAL FUNCTIONAL STAFF, WHICH INCLUDES CARPENTERS, ELECTRICIAN'S AND PLUMBERS HAVE BEEN ASSIGNED TO DAS CUR TO COMPLETE ALL 24 HOUR WORK ORDERS GENERATED AFTER HUD'S SEPTEMBER INSPECTION. THERE'S ALSO SUPPOSED TO BE PERMANENT DOSTER MANNER STAFF PLUS OUTSIDE CONTRACTORS WHO WILL CONTINUE TO WORK ON THE 30 TO 60 DAY WORK ORDERS. AND THERE'S MORE THERE, BUT I THINK THERE ARE SOME STRUCTURES THAT

[01:30:06]

THEY GOTTA DEAL WITH FINANCES. THEY'VE GOT TO OVERSEE A VARIETY OF THINGS SO I DON'T WANT TO MAKE DECISIONS FOR THE NEXT EXECUTIVE DIRECTOR, BUT I WOULD PERSONALLY ADVISE THEM. YOU MIGHT WANT TO CONSIDER HIRING A CHIEF OPERATIONS OFFICER TO MAKE SURE THERE'S SOMEONE LASER FOCUSED ON MAINTENANCE. THANK YOU. UM YOU KNOW AGAIN, I'M GONNA EXPRESS MY APPRECIATION FOR YOUR BEING HERE TODAY AND FOR YOUR QUICK AND CANDID RESPONSES. UM I DO WANT TO FINISH. THIS IS THE LAST FROM ME IS YOU HAVE ALREADY SUGGESTED A COUPLE OF THINGS WE COULD DO IS COUNCIL THAT WOULD BE HELPFUL. I WANTED TO SAY THERE'S ANYTHING I CAN DO ANYTHING WE CAN DO AS A COUNCIL THAT WOULD BE HELPFUL TO YOU. UM, PLEASE, LET US KNOW BECAUSE OBVIOUSLY WE WANT TO BE A PARTNER IN TRYING TO FIGURE OUT AND STRAIGHTEN OUT SOME WHAT YOU'RE STUCK WITH. THANK YOU.

THANK YOU, KEVIN. UM I GOT TWO MORE IN THE FEW COUNCILWOMAN HAWKINS AND COUNCILMAN PH DETAINEE. OKAY I'M GONNA TRY TO BE QUICK WITH THIS. UM AND, UH COUNCILMAN CRAMER. I UNDERSTAND THAT YOU CAN'T JUST YOUNG COUNTER, UH, GET INTO THIS AND KIND OF SEEING WHAT'S GOING ON.

BUT THIS HAS BEEN GOING ON FOR LENGTHY AMOUNT OF TIME. SO FOR ME. I'M LOOKING FOR MORE OF A SOLUTION, AND ONE OF THE THINGS THAT WAS CONCERNING WAS IS THAT ON THE CHART DAY THAT YOU SAID THAT THE MAYOR OVERSEES THE DIRECTOR, RIGHT? THE DIRECTOR SERVES AT THE PLEASURE OF THE MAYOR THAT I WOULDN'T SAY OVERSEAS AND SAME SENSE BECAUSE SHE DOES NOT REPORT TO HIM. HE OR SHE, HE OR SHE KNOWS THAT THEY CAN BE REPLACED. REPORTS TO THE BOARD REPORT TO THE BOARD TO THE BOARD, OKAY. SO THE BOARD IS RESPONSIBLE FOR HER, RIGHT? YES POINTS BEFORE. THAT'S WHY THE BOARD'S GOT TO BE ENGAGED. IT DOESN'T RIGHT. RIGHT? RIGHT. WHEN I THOUGHT I HEARD SOMEBODY SAY THAT WE SHOULDN'T HOPE THE BOARD ACCOUNTABLE. BUT THE BOARD SHOULD BE HELD ACCOUNTABLE IF SHE REPORTS EXACTLY WANTED THAT ACCOUNTABILITY OR NOT, REMEMBER, THESE ARE VOLUNTEERS, AND BUT THEY DON'T HAVE THE TIME TO PUT IN TO BE ENGAGED IN AND HOLD THE DIRECTOR ACCOUNTABLE. THAT'S A PROBLEM. THEY WON'T WORK. IT REALLY IS BECAUSE WE DON'T NEED PEOPLE THAT DON'T HAVE TIME TO THIS BOARD IS A SPECIAL BOARD. UM AND SOMETHING THAT YOU STATED. YOU SAID THAT, UM THE SOME OF THE CONSTITUENTS YOU THINK MAY HAVE BEEN DESPERATE, SO THEY WAS REACHING OUT TO COUNCIL MEMBERS. I THINK SOMETIMES, UM. BUSSES COUNCIL MEMBERS FORGET WHO PUT US THERE? THE PEOPLE. UM, SO WITH THAT BEING SAID THEY'RE DOING EXACTLY WHAT THEY SUPPOSED TO DO. THEY ARE YES, UH, DESPERATION IS MADE AS WORSE IS MAN'S WEAKEST EMOTION. WERE YOU DESPERATE? BECAUSE WHEN YOU'RE DESPERATE, YOU GO TO DESPERATE MEASURES. SO HOW ARE THEY DOING IS PICKING UP THE PHONE TRYING TO GET ANOTHER. YOU'RE TRYING TO GET SOMETHING DONE. SO IF, IF THAT IT WERE DESPERATE IS JUST, UH FOR PEOPLE. THIS JUST CRYING OUT FOR HELP. JUST. TO GET THE SERVICES THAT THEY SHOULD HAVE BEEN GETTING IN THE FIRST PLACE. SO, YEAH, TO ME THE BOARD.

DEFINITELY, UM. IS A HUGE ISSUE. MM AND AGAIN I WANT TO SAY THIS I WANT TO TRUST. AND I WANT TO WORK WITH THE ADMINISTRATION. WHEN THEY'RE SENDING THEIR SELECTION. BUT ASSURING THAT THEY HAVE THE TIME. AND THE KNOWLEDGE. BECAUSE WE JUST YOU KNOW, I THOUGHT WHEN THE MAYOR AND I'M AND I'M NEW TO COUNSEL, SO YOU KNOW, I'M GONNA PLAY IT WOULDN'T IEAVE HER, BUT I WAS TOLD AND CORRECT ME IF I'M WRONG THAT THE MAYOR MAKES THE SELECTION SO WE CAN GET THINGS DONE ON THE BOARD, RIGHT? RIGHT ON THE BOARD THAT THAT THAT HE MAY KNOW OR ONE OF US MAY KNOW

[01:35:03]

YOU KNOW, WE GOT A CITY THAT DEPENDS ON US. AND IT DOESN'T SAY A LOT. WHEN. I ASKED A DEVELOPER ALWAYS CONCERNING TO ME ABOUT THE DEVELOPER AND THE MANAGEMENT THAT THEY HAVE. AND THEY TAKE MEASURES TO TRY. TO SO THE ISSUE BUT L M H A RENEW THE CONTRACT. YEAH I KNOW WHAT YOU'RE REFERRING TO. UH HUH. SO IT'S JUST LIKE A SMACK IN THE FACE. AND WHAT'S EVEN MORE CONCERNING IS I GOT A PRESS CONFERENCE TOMORROW. IMPORT DUVAL. GUESS WHO I GET A CALL FROM? WHAT. WE'VE CONTACTED WINNER WOULD SEVERAL TIMES TO COME INTO TOP DUST. TODAY. I GET A CALL. BUT I JUST APPRECIATE THAT CALL. THAT THEY CARED ENOUGH. TO EVEN CALL. BUT BEING THAT I'M HAVING A PRESS CONFERENCE TOMORROW. SHOULDN'T HAVE TO TAKE THE NEWS. IT SHOULD HAVE BEEN ABLE TO TAKE BARBARA PUTTING IN A PHONE CALL AND SEND IN A LETTER. IT SHOULD HAVE BEEN ENOUGH. TO GET THEM IN FRONT OF US. SO WE HAVE MANAGEMENT IN PLACE. THAT WE WANT TO WORK WITH . WE WANT TO WORK WITH THE MANAGEMENT COMPANIES. WE HAVE TO BUT WHEN THEY DISREGARD THE CONSTITUENTS. THE PEOPLE THAT PUT US HERE. THE ISSUE, AND THAT'S THE CONCERN. YOU KNOW, SO I JUST, YOU KNOW WHEN IS LISA'S LAST DAY? ARE WE GOING TO DRAG THIS OUT ALL THE WAY TILL AFTER THE FIRST OF THE YEAR? I MEAN, I THINK A COUPLE OF WEEKS TO ANNOUNCE. A PERMANENT REPLACEMENT. UM. BUT I DON'T KNOW WHEN THAT PERSON CAN. ACTUALLY BE IN THAT SLOT, BUT THIS IS HAPPENING SOON. BECAUSE THE ONLY PERSON THAT STILL SUFFERS FROM THIS. ARE THE PEOPLE THAT'S LIVING IN THESE UNSAFE, UNHEALTHY CONDITIONS. NOBODY ELSE SUFFERING WITH THEM.

NO BUT WE STILL GOT A DIRECTOR THAT SITS ON THE BOARD AND WE STILL GET CARPET FOR 22 YEARS.

IN THE SINGER BUILT IN ED DR WILLIAM WEATHERS. IT'S JUST LIKE, YOU KNOW. THE PROCESS. I'M DONE. THANK YOU, COUNCILWOMAN COUNCILMAN PIAGET, TANEY. THANK YOU. CAN YOU HEAR ME? YOUR PEN? I CAN HEAR YOU. THANK YOU, MADAM CHAIRWOMAN AND THANK YOU, DAVID FOR BEING HERE AND LET ME JUST SIT FIRST OF ALL SAY THAT, UM YOU KNOW, WE HAD TO DO THIS WITH OTHER AGENCIES AND ORGANIZATIONS HIGHER TALK FOR A SECOND. UM YOU KNOW WHEN I KNOW IT'S HARD FOR REPRESENTATIVE TO COME HERE AND BE OKAY, PARTICULARLY WHEN THEY DIDN'T CREATE THE PROBLEM, AND I THINK YOU ARE, UH, TRYING TO SOLVE IT, AND I APPRECIATE THAT. UM TO COUNCILMAN HAWKINS POINT. I THINK WHAT WE'RE DEALING WITH HERE. IT SEEMS TO ME UH AND I'VE BEEN ON COUNCIL ABOUT FIVE YEARS NOW, NOT JUST FIVE YEARS, BUT POTENTIALLY DECADES OF MISMANAGEMENT. AND UH, YOU KNOW WHAT? I'LL JUST CALL SYSTEMIC FAILURES AND YOU KNOW, WE PASSED LEGISLATION RECENTLY LOOKING AT RENTERS AND LOOKING AT THE PRIVATE SECTOR RELATED TO HOUSING AND, UH YOU KNOW ONE OF THE THINGS I SAID DURING THAT PERIOD OF TIME, WE RIGHTFULLY SO WE'RE BEATING UP ON PRIVATE SECTOR SLUMLORDS. UM AND YOU KNOW, MEANWHILE, I WONDER IF WE OR, UH, THE CITY THROUGH L M H A . MAYBE ONE OF THE WORST LANDLORDS IN THE CITY. AND I FIND IT VERY HARD AS IT AS A REPRESENTATIVE GOVERNMENT. TO CRACK DOWN ON THE PRIVATE SECTOR. WE CAN'T EVEN CLEAN UP AROUND. SO I THINK I'M GONNA BE FULLY SUPPORTING COUNCILMAN SCHENK WHEN PARKINS AND THE OTHERS THAT HAVE BROUGHT THIS UP, AND I WANT TO APPRECIATE THE WORK. MY QUESTION FOR YOU IS DOING YEARS AND I READ THROUGH

[01:40:06]

BUT THOSE ARE JUST YOU KNOW, THEY FOLLOW PROPER ACCOUNTING PROCEDURES AND INTERVENE. IT'S NOT GETTING TO THE GIST OF OPERATING IN THE MOST EFFICIENT WAY. AND IS THERE ANY PROBLEMS WITH THE WAY WE'RE OPERATING? WHAT WE HAD SIMILAR PROBLEMS WHEN WE THINK ABOUT CORRECTIONS WHEN WE THINK ABOUT PARK WHEN YOU THINK ABOUT THESE DEPARTMENTS AND HE'S WHAT I CALL PLAZA GOVERNMENT AGENCIES IN THE SENSE OF CARD, UM, WHEN THEY DEMONSTRATED A REAL SORT OF A SYSTEMIC FAILURE. YOU KNOW, WE INITIATED INVESTIGATIONS RUN BY COUNSEL TO GET TO THE BOTTOM OF THINGS, AND I THINK WHAT WE NEED TO DO HERE IS FIGURE OUT AND PURSUE AN INDEPENDENT WAY, TOO.

AND WHEN I SAY THIS I MEAN THIS IN THE CONTEXT OF NUMBER ONE GETTING THE TRUTH, RIGHT? WHAT IS ACTUALLY HAPPENING? BECAUSE I WILL TELL YOU THIS IS A SMALL CITY. RIGHT UM, LET'S JUST SAY THAT I WAS AT A FOOTBALL GAME AND I BUMPED INTO SOMEBODY WHO WORKS FOR L A NATURE AND THEY AND THEY WORK FOR ALMOST TWO DECADES THERE AND THEY DOWNLOADED ON ME. UM, YOU KNOW WHAT'S REALLY BEEN HAPPENING AND I WAS FALLING APART. WITH WHAT THEY WERE TELLING MY, YOU KNOW, MUCH MORE LIMITED EXPERIENCE THAN SOME OF MY COLLEAGUES HAVE, BUT THERE ARE ELEVATED TRAIN ONE FACILITIES IN MY DISTRICT. WE HAVE ONE THAT WAS BURNT AND WAS VACATED AS A RESULT OF FIRE IN VACATED THE CITY OF MIDDLETOWN COULDN'T GET ANSWERS. THIS IS THE CITY OF MIDDLETON. THIS IS

[01:45:02]

SOMEBODY DO SOMETHING NOW THAT PEOPLE SHOULDN'T LIVE LIKE THAT. AND I'M I'M EMBARRASSED. WE NEED , YOU KNOW, GOVERNMENT SUPPOSED TO BE A CALLABLE AND WE HAVEN'T BEEN AND I'M TAMMY. I'M SORRY THAT I YOU KNOW, I'M LISTENING TO THIS. I'M I'M SICK TO MY STOMACH. THANK YOU THAT WE DON'T HELP PEOPLE. AND UM, I KNOW WE GET ALL KINDS OF EXCUSES. WE DON'T HAVE ENOUGH PEOPLE. LET'S ALL GO DOWN THERE AND HELP CLEAN UP THE PLACE. LET'S DO SOME SOME CHARITY WORK TO HELP PEOPLE HAVE A DECENT LIFE. THANK YOU. CHEERS SHANKLIN. YES LET YOU KNOW THAT I'M COUNCIL NP ARGENTINA SAID YOU CAN CONTINUE AND YOU HEAD WRAPPED UP WHAT HE WAS SAYING ANYWAY. OKAY. THANK YOU. OKAY ARE YOU FINISHED COUNSELING VINCENT? CUT YOU OFF, MA'AM. NO YOU DIDN'T THAT STOPPED. UH I'M JUST WE NEED TO GET GOING. THANK YOU. THANK YOU FOR BRINGING THIS UP. THANK YOU. AND I ALSO SAY THAT WE NEED TO DO SOMETHING. WE'VE BEEN TALKING ABOUT THIS SINCE I THINK MHM COUNCILMAN HOUSES AND I STARTED TALKING ABOUT IT ABOUT JULY AUGUST AND WE HAVEN'T GOT ANY FURTHER. UH, THEY JUST HAD PICTURES AND THINGS ON TV. STILL THE SAME. IT'S THE SAME SITUATION THAT IT WAS IN AUGUST. SO I'D LIKE TO SEE UPDATE WHEN THEY'RE GONNA START AND I'M LIKE CASTLE BENSON . WE NEED TO DO SOMETHING DIDN'T HAPPEN. CALL THE FIRE DEPARTMENT AND GET THE HOSE AND CLEAN ALL OF THAT STUFF OUT OF THE HALLWAY. IT SMELLS AND IT'S THIS DISGRACE, UH, FOR PEOPLE TO HAVE TO COME IN THE HALLWAY, THEY SAID. IT'S HORRIBLE. I CAN'T WE GET ALL THE DEPARTMENT. THEY WORKED ON THE US AND GET THE POLLS AND CLEAN THAT HALLWAY OUT OR WHATEVER IT TAKES. BUT WE'RE HERE TO SHOW WHERE WE DOING SOMETHING WE HAD TO JUST SIT THERE, AND THAT'S THE SAME WAY THAT THEY CARPET. I TALKED TO THE MAYOR ABOUT IT. THEN I WAS TOLD THE MAYOR SAID HE CAN'T DO ANYTHING BAD. SOMEBODY CAN DO SOMETHING ABOUT THAT CARPET HAS BEEN THEY'RE JUST FILTHY IN THERE FOR 22 YEARS. LET'S PUT OUT SMALL FIRES. WE GOT SO MANY FIRES GOING ON. LET'S PUT OUT ONE FIRE WE COULD HAVE THAT WAS CLEANED UP AND GO TO ANOTHER BAR LIKE ALWAYS BEEN DOING IS TALKING AND CALLING AND TALKING, AND YOU'RE NOT GETTING ANYWHERE. IN ONE OTHER THING IS THE BOARD.

I DON'T THINK THEY HAD MEETINGS, UH, WITH CONSTITUENTS SINCE COVID. AND THEY ALL COME TO THE MEETING. I MEAN, NOBODY COMES PERSONALLY IN THE ROOM IS FULL OF PEOPLE. SO IS IT A WAY THAT WE CAN GET THEM TO MAKE WITH THE PEOPLE OR SOMETHING? BECAUSE I'VE BEEN THERE. TANDY SPIN THERE. WE JUST SIT THERE AND WE TALKED ABOUT THESE SCREENS. EVERYBODY'S ON THE SCREEN, AND IT'S A ROOMFUL OF PEOPLE WITH US AND NOBODY. THEY DON'T GET THEIR QUESTIONS ANSWERED OR ANYTHING BECAUSE YOU CAN'T TALK TO HIM PERSONALLY, BECAUSE YOU CAN'T GET TO SO I MEAN, THAT'S BEEN GOING ON FOR ITS COVID. I BELIEVE IT. AM I RIGHT? I DON'T KNOW WHEN THEY WENT VIRTUAL. I THINK IT'S LIKELY THAT IT'S RELATED TO COVID. AS AS I STATED EARLIER, I'M IN 100% AGREEMENT.

WHILE IT'S BEEN CONVENIENT FOR ME, IS THE CHIEF OF STAFF NOT TO HAVE TO TRAVEL THERE. AFTER REFLECTING ON THIS FURTHER, I THINK THESE NEED TO BE IN PERSON IN PERSON MEETINGS IN PUBLIC MEETINGS IN FRONT OF THE PEOPLE WHO ARE THERE. AND I THINK I'M CONFIDENT THAT THAT CHANGE WILL BE MADE. HMM YOU KNOW, WE DO NEED ALL COUNCIL MEETINGS WHEN PEOPLE ARE IN THE CHAMBERS AND REGULAR COMMITTEE MEETING. WE MIGHT BE A TRICK. BUT WHEN PEOPLE ARE THERE AND THEY IN THE

[01:50:02]

THESE COMPLAINTS ARE TRULY BEING ADDRESSED, AND IT'S NOT JUST A TOKEN. TOKEN REPAIRS. OKAY. CAN WE GET UPDATE? CAN I SPEAK? I'M SORRY. I'M SORRY CHAIR. CAN I SPEAK JUST REALLY QUICK. FINISH MY STUFF. CAN WE GET A UPDATE ON A REGULAR BASIS? UM HOW MANY HOUSES HAVE BEEN INSPECTED AND REPAIRED? THAT WOULD MAKE US FEEL WHOLE LOT BETTER. IF YOU CAME. SOMEBODY SAID SOMETHING TO US LAST WEEK. I MEAN NEXT WEEK, SAYING 20 HOUSES WERE INSPECTED AND FINISHING NEXT WEEK. 25 MORE HOUSES THAT WILL MAKE ME FEEL BETTER. OKAY WE CAN PROVIDE DATA ON THAT. OKAY WHERE I HAD I HAVE SOME UPDATES RIGHT HERE. UM THIS WAS I WANT TO SAY A TOTAL OF A L UM AJ. MHM UNITS THAT FAILED ONE DOUGLAS PARK AND THREE AND EDISON PARK, WHICH WAS A TOTAL OF 12 UNITS THAT FAILED. THEY WENT OUT. I WANT TO SAY TO OVER 20 THE REST OF THEM THEIR UNITS THEY WERE NOT ABLE TO GET ACCESS . SO I GOT THAT FROM FROM COLDS. I'D LIKE TO SEE IT ALL IN ONE PLACE INSTEAD OF SCATTERED BECAUSE IT DOESN'T LOOK LIKE IT'S GETTING ANYWHERE. IF YOU GOT ONE OVER HERE, 18, I BELIEVE WAS ELLA MAY CHANGE. BUT WHAT I ALSO WANTED US SPEAK TO IS, UM THE MAINTENANCE. WHEN I WAS UP THERE, UM, THERE WERE, UM AND THIS MAY BE SOMETHING THAT YOU'RE NOT AWARE OF THE WERE MAINTENANCE GAS THAT WAS THERE AND THEY WAS FROM ATTEMPT SERVICE. AND IT WAS ONLY TWO OF THEM SO RIGHT NOW, AND I BELIEVE THAT THERE IS AN ISSUE WITH WITH EMPLOYEES WITH MAINTENANCE, SO WORK ORDERS CANNOT BE GETTING DONE EXPEDITIOUSLY WITH TWO TEMP SERVICE. PEOPLE THAT THEY STILL HAVEN'T HIRED ON PERMANENT. CHET UH, WE NEED OUR HANDS ON DECK. SO IF THAT MEANS THAT THEY GOT TO GET 10 CHIMPS SERVICE PEOPLE. YOU KNOW, LET'S DO IT SO WE CAN TRY TO GET SOME SOMETHING'S RESOED UP THERE, BUT. JUST TWO WEEKS AGO, THEY ONLY HIT TWO TEMP SERVICE. GOD'S THAT WAS LIKE THEY NEEDED SO THEY'RE CONTRACTED OUT SO IT'S A LOT OF CONTRACTING OUT AND JUST YOU KNOW, SO IT'S HARD TO LAY YOUR HANDS ON SOMETHING, ESPECIALLY WHEN YOU JUST KIND OF GOING BY WHAT SOMEBODY IS TELLING YOU, AND YOU TRUST THAT THEY'RE BEING HONEST WITH YOU AND I WANT TO MAKE THIS VERY CLEAR TO YOU, DAVID, YOU HAVE BEEN NOTHING. BUT VERY TRANSPARENT WITH ME, UH, TRYING TO ASSIST ME. AND I AND I JUST WANT TO SAY I APPRECIATE THAT, BUT YOU CANNOT

[01:55:08]

AND I KNOW YOU'RE IN THE RIGHT PLACE TO GIVE US THOSE ANSWERS. UH SO WE JUST APPRECIATE YOU COLOR IF YOU COULD. JUST AS I ASKED, GIVE US AN UPDATE ON HOW MANY ARE GETTING DONE? YOU KNOW HE'S GONNA BE TOO THIS WEEK. THAT WAY. WE DON'T KNOW WHAT'S GOING ON. BECAUSE WE REALLY DON'T KNOW. WE ONLY GO BACK WITH THIS CONSTITUENTS TELL US IN THE STORIES THAT WE SEE ON TV, SO WE APPRECIATE YOU BEING HERE. APPRECIATE YOU WILLING TO WORK WITH US. AND, UH, I WOULD LIKE THAT INFORMATION IS AND I'M SURE THE REST OF YOU WOULD LIKE THAT INFORMATION JUST TO SEE WHERE WE'RE WORKING AND WORKING TOWARDS MAKING A BETTER LIFE FOR EVERYBODY DOES SEND US COMMUNITY AND ALL OF THE OTHER MAJOR, UH, HOUSES AND APARTMENT SO YOU KNOW , I APPRECIATE THE FACT HE TOLD US ABOUT THE YOUNG LADY. THAT'S UH, FINALLY GOT A REQUEST TO MOVE OUT OF THERE BECAUSE SHE'S BEEN THERE A LONG TIME WITH MICE AND LIKE SHE SAID, THEY WERE EATING HER FOOD FASTER THAN SHE CAN BRING IT IN. AND I WAS THE STORY YESTERDAY, GETTING PULLED FROM MY PANTRY AND VOTERS HALF AND SO YOU KNOW, I WOULDN'T WANT TO BE TAMPER SO MUCH THE MICE TO EAT WHAT YOU HAVE TO PAY, YOU KNOW, BAD SO LIKE THEM. ADD DEAL THAT SHE'S GONNA BE ABLE TO GET OUT OF THAT APARTMENT HAS OR

[02:00:04]

HAWKINS I DID YOU GET EVERYTHING SAID THAT YOU NEEDED TO SAY. COUNCILOR HAPPENS. YES, MA'AM.

I'M DONE. THANK YOU. APPRECIATE YOU OKAY? HUSBAND, BENSON. INCREDIBLE. NOBODY ASKED. OKAY SO WE WILL RELIEVE YOU OF YOUR DUTIES AND, UH, WE'LL SEE YOU PROBABLY IN JANUARY JUST TO SEE WHERE WE ARE FROM DAM AND I APPRECIATE YOU TAKING YOUR TIME TO COME OVER AND I KNOW IT WAS ALONE DISCUSSION, BUT THOSE THINGS ARE REALLY IMPORTANT TO US. SO THANK YOU SO MUCH FOR BEING THERE. THANK YOU FOR HAVING ME. OKAY THANKS. BUT THAT DIDN'T SAY IT. WE ARE ADJOURNED.

THANK YOU

* This transcript was compiled from uncorrected Closed Captioning.